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Enrollment Services

Business Services-Student Accounts

Past Due and Delinquent Student Accounts

Procedure

Although the university would prefer not to use such remedies, SOU has the right to impose the following measures on delinquent student accounts:

• registration may be denied or canceled
• the extension of credit and provision of services, grade reports, transcripts, diplomas, and graduation may be withheld
• eviction from student or family housing may result when past due amounts relate to housing or family housing charges
• report may be made to credit bureaus
• accounts may be submitted to the Oregon Department of Revenue or outside collection agencies
• Oregon State tax refunds may be withheld and applied to the delinquent account.

Throughout the following procedure, an interest rate of 9% per annum is charged to the student account until it is paid in full:

1. If a student account is not paid in full on the due date of the third bill of the current term, the account is past due. The student may lose access to credit and these services: registration, transcripts, graduation, and grades.
2. Business Services continues to bill the student for six months; these billings are called Bill #1 through Bill #6.
3. If the account is not paid in full when Business Services mails Bill #6, the account may be subject to further action:
   
   • The student may receive a letter when Bill #6 is mailed; this letter informs the student account holder of an impending 15% delinquency fee and other possible collection activities and penalties.
   • The account may be referred to the Oregon Department of Revenue for possible tax offsets. This means that the Department of Revenue would hold the student's tax returns in order to pay the outstanding amount.
4. If the account is not paid in full at the due date of Bill #6, the account is delinquent:
   
   • The account may be assessed a delinquency fee of 15% of the amount owed.
   • Business Services may continue to bill the student for five months; these billings are called Bill #7 through Bill #11.
5. When Bill #12 is ready for mailing, further action may be taken. If the account is not paid in full, a second letter may be sent, informing the student of possible placement with the Oregon Department of Revenue or other outside collection agency.
6. On the due date of Bill #12, if the account is not paid in full, the account may be placed with an outside collection agency or with the Oregon Department of Revenue's collection division. These agencies may use all the remedies at their disposal. The student account holder is responsible for all costs associated with the collection of this debt. Business Services will continue to monitor the account and assist the collection agency or Oregon Department of Revenue.

References

OAR Div. 40 Schedule of Fees
OAR 580-041-0010(1)
ORS 351.070 Collecting Accounts and Notes Receivable
Fair Debt Collections Act
Oregon Department of Revenue Guidelines

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SOU is a four-year public university specializing in liberal arts, sciences, and select graduate and professional programs. Our rich liberal arts and sciences curriculum is balanced with career focused preparation. We offer 100 areas of study including 34 majors.