Residential Education and Services
Greg McKown,
Maintenance Supervisor
Maintenance Services
For Residential Halls and Family Housing
Our Mission: The Housing Services Maintenance Department provides facilities maintenance and custodial support to the SOU Residence Halls and facilities maintenance to the Family Housing Department. In providing these 24 hr services we offer a consistently safe, clean and functional living environment.
Our Maintenance Department serves all Residential Complexes (including Cascade, Susanne Homes, Greensprings, Madrone Apartments) and Family Housing Facilities. Our Computerized Maintenance Management System (CMMS) enables prompt recognition and response to both maintenance and custodial needs. In order to promptly serve you, please submit Maintenance Requests to report any maintenance or custodial services needed.
Please remember that by submitting a work order, you are giving us permission to enter your room or apartment to correct the problem.
There are three ways to report a maintenance or custodial problem:
- Contact your Residential Hall Director or Assistant
- Submit a request online at Maintenance Requests --
- (Residence Hall Buildings are listed in Blue)
- (Family Housing Buildings are listed in Black)
- Or by phone at the Main office:
- Residence Halls: 552-6065
- Family Housing: 552-8230
In the event of an after hours emergency, such as water or steam line break, window break, electrical short or power outage, please contact your Area Coordinator or Resident Manager immediately:
- Cascade: Rafi Wainhaus 552-8216
- Greensprings: Erik Elordi 552-7114
- Madrone Apartments: Jenna Brehm 552-8521
- Susanne Homes: Jenna Brehm 552-8521
- Family Housing: Resident Manager 944-3625
Maintenance and Custodial Requests
Restriction Policies for Safety
Interim Associate V.P.
of Residential Education and Services
Greg S McKown,
Housing Services
Maintenance Supervisor
351 Walker Ave
Ashland, OR 97520-5046
(541) Office 552-6373
McKownG@sou.edu
