Refunds: No refund on any ticket purchase. All sales are final.
Payment: Cash, check and VISA/MasterCard accepted.
Phone orders: Phone orders must be paid by credit card.
Ticket reservations: Tickets can be reserved without payment only on the day of the show and must be paid for at least 30 minutes prior to the curtain or they will be released for sale.
Exchanges: Exchanges can be made by bringing or mailing the original ticket to the box office at least one hour prior to the start of the original performance. Subject to space availability on the date of the requested performance.
Box Office Mailing Address: Southern Oregon University Department of Theatre Arts, 1250 Siskiyou Blvd., Ashland, OR 97520.
Cameras and Recorders: Picture-taking, audio recordings and video recordings are not allowed in the theatre.
Children: With the exception of children's theatre productions, children under six years of age are not admitted to the theatre.
Curtain Times: Evening performances begin at 8:00 p.m., matinees at 2:00 p.m.; young audiences' productions start at different times (see the Current Season page or call the box office at 541-552-6348 for curtain times).
Food and Drink: Food and drink are not allowed inside the theaters. Beverages and cookies are available for purchase at intermission in the theatre lobby.
Hearing Assistance: Assisted listening available for Center Stage Theatre productions.
Late Seating: Late seating is not guaranteed and latecomers may not be admitted to the theatre. When appropriate, latecomers will be seated in the rear of the Center Stage Theatre and may take their regular seats at intermission. Late seating is not allowed in the Center Square Theatre. There are no refunds or exchanges for latecomers.
Location: The Theatre Arts building is located on South Mountain Avenue, one building past the Music Recital Hall (map).
Lost Tickets: Please call the Box Office at 541-552-6348 prior to the performance for assistance.
Lost and Found: Please call the Theatre Arts Office at 541-552-6346 between 9:00 a.m. and 5:00 p.m., Monday through Friday, to claim lost items.
Parking: Free parking is available after 6:00 p.m. in the large lot on the west side of Mountain Avenue posted “Public Parking – Evenings and Weekends.” Parking is $1 in the metered lot above the Theatre Building; a parking permit machine is located in that lot.
Seating: Seating in the Center Stage Theatre is reserved seating. Seating in the Center Square Theatre is general admission.
Seniors: Senior ticket rates offered to patrons sixty years and older.
Smoking: Smoking is not allowed anywhere in the Theatre Arts building.
Special Access Needs: Two wheelchair accessible seats are available in the Center Stage Theatre. Wheelchair accessible seating is available in the Center Square Theatre.
Students: Student ticket rate offered to full-time students at any educational institution.