{"id":726,"date":"2024-08-13T23:35:54","date_gmt":"2024-08-14T06:35:54","guid":{"rendered":"https:\/\/sou.edu\/cisr\/?page_id=726"},"modified":"2026-04-01T17:26:30","modified_gmt":"2026-04-02T00:26:30","slug":"work-stream-leads","status":"publish","type":"page","link":"https:\/\/sou.edu\/cisr\/work-stream-leads\/","title":{"rendered":"Meet the Team"},"content":{"rendered":"<div id='av_section_1'  class='avia-section av-cvn5a-43b91761836a796cba5e533161e68ea7 main_color avia-section-default avia-no-border-styling  avia-builder-el-0  el_before_av_section  avia-builder-el-first  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><main  role=\"main\" itemprop=\"mainContentOfPage\"  class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-726'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ly3qtmnp-6c445f2603fc020fcf1a40097a459ff9\">\n#top .av-special-heading.av-ly3qtmnp-6c445f2603fc020fcf1a40097a459ff9{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-ly3qtmnp-6c445f2603fc020fcf1a40097a459ff9 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-ly3qtmnp-6c445f2603fc020fcf1a40097a459ff9 .av-subheading{\nfont-size:24px;\n}\n<\/style>\n<div  class='av-special-heading av-ly3qtmnp-6c445f2603fc020fcf1a40097a459ff9 av-special-heading-h1 blockquote modern-quote modern-centered  avia-builder-el-1  avia-builder-el-no-sibling '><h1 class='av-special-heading-tag '  itemprop=\"headline\"  >Student Project Team Leads<\/h1><div class='av-subheading av-subheading_below'><p>Meet the People Leading Workday Student<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n\n<\/div><\/div><\/main><!-- close content main element --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-9g5xi-73bc3666dfcebe5217556b36d42cbe24\">\n.avia-section.av-9g5xi-73bc3666dfcebe5217556b36d42cbe24{\nbackground-color:#f3f3f3;\nbackground-image:unset;\n}\n<\/style>\n<div id='av_section_2'  class='avia-section av-9g5xi-73bc3666dfcebe5217556b36d42cbe24 main_color avia-section-default avia-no-border-styling  avia-builder-el-2  el_after_av_section  el_before_av_one_third  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-726'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-6v3me-da5d2bb82199d682a7000ea3ae6a42b8 av_one_fifth  avia-builder-el-3  el_before_av_three_fifth  avia-builder-el-first  first flex_column_div  '     ><\/div><div  class='flex_column av-20yg9a-e03fd2aa2c3c7ceb07c8617aa4fcbb8f av_three_fifth  avia-builder-el-4  el_after_av_one_fifth  el_before_av_one_fifth  flex_column_div  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1snnba-b65a1cdef4490259ead0f4e4b03172cc\">\n.avia-image-container.av-1snnba-b65a1cdef4490259ead0f4e4b03172cc img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-1snnba-b65a1cdef4490259ead0f4e4b03172cc .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-1snnba-b65a1cdef4490259ead0f4e4b03172cc av-styling- avia-align-center  avia-builder-el-5  el_before_av_textblock  avia-builder-el-first '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><picture><source srcset=\"https:\/\/sou.edu\/cisr\/wp-content\/uploads\/sites\/34\/2024\/07\/staff-hero.webp 1148w,https:\/\/sou.edu\/cisr\/wp-content\/uploads\/sites\/34\/2024\/07\/staff-hero-300x115.webp 300w,https:\/\/sou.edu\/cisr\/wp-content\/uploads\/sites\/34\/2024\/07\/staff-hero-1030x395.webp 1030w,https:\/\/sou.edu\/cisr\/wp-content\/uploads\/sites\/34\/2024\/07\/staff-hero-768x294.webp 768w,https:\/\/sou.edu\/cisr\/wp-content\/uploads\/sites\/34\/2024\/07\/staff-hero-705x270.webp 705w\" sizes=\"(max-width: 1148px) 100vw, 1148px\" type=\"image\/webp\"><img src=\"https:\/\/sou.edu\/cisr\/wp-content\/uploads\/sites\/34\/2024\/07\/staff-hero.jpg\" height=\"440\" width=\"1148\" srcset=\"https:\/\/sou.edu\/cisr\/wp-content\/uploads\/sites\/34\/2024\/07\/staff-hero.jpg 1148w, https:\/\/sou.edu\/cisr\/wp-content\/uploads\/sites\/34\/2024\/07\/staff-hero-300x115.jpg 300w, https:\/\/sou.edu\/cisr\/wp-content\/uploads\/sites\/34\/2024\/07\/staff-hero-1030x395.jpg 1030w, https:\/\/sou.edu\/cisr\/wp-content\/uploads\/sites\/34\/2024\/07\/staff-hero-768x294.jpg 768w, https:\/\/sou.edu\/cisr\/wp-content\/uploads\/sites\/34\/2024\/07\/staff-hero-705x270.jpg 705w\" sizes=\"(max-width: 1148px) 100vw, 1148px\" class=\"wp-image-728 avia-img-lazy-loading-not-728 avia_image  sp-no-webp\" alt=\"Work Stream Leads\" decoding=\"async\" fetchpriority=\"high\" title=\"staff-hero\" itemprop=\"thumbnailUrl\"  > <\/picture><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-lzth7fui-91edbd2ebf56c4c635093ae834798e96 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Bringing Workday to campus takes dedicated effort from staff representing virtually every segment of campus. Everything students currently do in Banner from applying to commencement must be considered, every process and practice has to be identified and reviewed\u2014do we do things this way because it&#8217;s our policy or only because Banner makes us do it a certain way? The attention to detail could not be greater.<\/p>\n<p>Add to this close examination of every detail the extent of connectivity among all of the various parts and you begin to appreciate the work that these staff members are bringing to this massive undertaking: hours of meetings with our consulting team not only for things they&#8217;re directly responsible for but also sitting in on meetings outside their direct interests where topics intersect with their area of expertise. Every effort is made to ensure that the right people are in the (virtual) room as decisions are made.<\/p>\n<p>While full implementation is not scheduled until September 2026, the system is already being built and tested. Teams are working through testing scenarios designed to reveal any inconsistencies or data errors. Besides identifying adjustments that need to be made, this testing also provides valuable experience with Workday, building staff understanding and expertise in the system and enabling us to implement the new system with confidence when we &#8220;go live.&#8221; As the project proceeds, we are making careful note of areas where the campus community will need extra support in managing process changes and planning training opportunities accordingly.<\/p>\n<h2>So now, please meet some of the heroes making this happen!<\/h2>\n<\/div><\/section><\/p><\/div><div  class='flex_column av-75h2u-8e5ac1ae3a2b43824c673dc046063c57 av_one_fifth  avia-builder-el-7  el_after_av_three_fifth  avia-builder-el-last  flex_column_div  '     ><\/div><\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='after_section_2'  class='main_color av_default_container_wrap container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-726'><div class='entry-content-wrapper clearfix'><div  class='flex_column av-d63ou-3907beb2a4b064ecacff9acbb2ab009a av_one_third  avia-builder-el-8  el_after_av_section  el_before_av_one_third  avia-builder-el-first  first flex_column_div  '     ><p><section  class='avia-team-member av-ly9a9rpp-648c973e9f457eff666ec26d8e77e5c9  avia-builder-el-9  el_before_av_team_member  avia-builder-el-first '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/Person\" ><div class=\"team-img-container\"><picture><source srcset=\"https:\/\/sou.edu\/cisr\/wp-content\/uploads\/sites\/34\/2024\/07\/Stephanie-Hanigan.webp 350w,https:\/\/sou.edu\/cisr\/wp-content\/uploads\/sites\/34\/2024\/07\/Stephanie-Hanigan-266x300.webp 266w\" sizes=\"(max-width: 350px) 100vw, 350px\" type=\"image\/webp\"><img src=\"https:\/\/sou.edu\/cisr\/wp-content\/uploads\/sites\/34\/2024\/07\/Stephanie-Hanigan.jpg\" height=\"394\" width=\"350\" srcset=\"https:\/\/sou.edu\/cisr\/wp-content\/uploads\/sites\/34\/2024\/07\/Stephanie-Hanigan.jpg 350w, https:\/\/sou.edu\/cisr\/wp-content\/uploads\/sites\/34\/2024\/07\/Stephanie-Hanigan-266x300.jpg 266w\" sizes=\"(max-width: 350px) 100vw, 350px\" class=\"wp-image-735 avia-img-lazy-loading-not-735 avia_image avia_image_team sp-no-webp\" alt=\"Stephanie Hanigan\" decoding=\"async\" fetchpriority=\"high\" itemprop=\"image\"  > <\/picture><\/div><h3 class='team-member-name '  itemprop=\"name\" >Stephanie Hanigan<\/h3><div class='team-member-job-title '  itemprop=\"jobTitle\" >Student Financials Lead<\/div><div class='team-member-description '  itemprop=\"description\" ><p>Stephanie is the Associate Director for Business Services &amp; Bursar for Southern Oregon University. She joined SOU in January of 2015, just 3 weeks after Karinda Decker, as the Scholarship Coordinator and Compliance Officer for the Office of Financial Aid. In April of 2018, Stephanie added the role of VA School Certifying Official to her position. In March of 2022, Stephanie moved into her current role, shifting to the Business Services component of the university from the Enrollment sector.<\/p>\n<p>Stephanie and her wife, Britt, moved to Oregon by way of Arizona but they are originally from Connecticut. Stephanie and Britt are proud moms to their now 15-year-old American Staffordshire Terrier, Gia (the prettiest pitbull the world!), and their 10 chickens: Mama June, Sophia, Dorothy, Blanche, Rose, Peaches, Cream, Salt, Pepa, and Girlfriend (because she loves Britt the most!). What drew Stephanie to Oregon was to support Britt\u2018s dream career of working in law enforcement and now Stephanie is the proud wife and #1 supporter of the Sergeant of Oregon State Police\u2019s Fish &amp; Wildlife\u2019s Southwest Division! In her spare time, Stephanie can be found in the gym\/kitchen\/pool, helping to tend their 1 acre property, watching sports (especially if they involve the NY Mets or NY Giants), traveling, or tapping back into her creative side that she has allowed to go dormant for far too long!<\/p>\n<p>Stephanie is excited by the ease of information access Workday can provide as well as the automated tasks that can be scheduled through rule creation. She is motivated by the ability to navigate the Workday system to locate, and if necessary, translate information for campus-partners and students alike. Stephanie finds the transformative properties that Workday has to offer encouraging as they can not only offer flexibility in previously rigid processes, but also simplified connection points throughout the software that the legacy system does not offer. In addition to leading the Student Financials conversion, Stephanie is also involved in the Reporting work team.<\/p>\n<p>Stephanie was also the lead for the Phase 1, Banking and Settlement, Workday implementation which has provided her with a solid foundation on which to build the success of Student Financials in Phase 2.<\/p>\n<\/div><span class='hidden team-member-affiliation'  itemprop=\"affiliation\" >SOU Core Information Systems Replacement<\/span><\/section><br \/>\n<section  class='avia-team-member av-m0wqzsg9-b42520c79cad970bf2af4d5b476f85bd  avia-builder-el-10  el_after_av_team_member  el_before_av_team_member '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/Person\" ><div class=\"team-img-container\"><picture><source srcset=\"https:\/\/sou.edu\/cisr\/wp-content\/uploads\/sites\/34\/2024\/09\/Zac-Olson-1.webp 439w,https:\/\/sou.edu\/cisr\/wp-content\/uploads\/sites\/34\/2024\/09\/Zac-Olson-1-293x300.webp 293w,https:\/\/sou.edu\/cisr\/wp-content\/uploads\/sites\/34\/2024\/09\/Zac-Olson-1-36x36.webp 36w\" sizes=\"(max-width: 439px) 100vw, 439px\" type=\"image\/webp\"><img src=\"https:\/\/sou.edu\/cisr\/wp-content\/uploads\/sites\/34\/2024\/09\/Zac-Olson-1.png\" height=\"449\" width=\"439\" srcset=\"https:\/\/sou.edu\/cisr\/wp-content\/uploads\/sites\/34\/2024\/09\/Zac-Olson-1.png 439w, https:\/\/sou.edu\/cisr\/wp-content\/uploads\/sites\/34\/2024\/09\/Zac-Olson-1-293x300.png 293w, https:\/\/sou.edu\/cisr\/wp-content\/uploads\/sites\/34\/2024\/09\/Zac-Olson-1-36x36.png 36w\" sizes=\"(max-width: 439px) 100vw, 439px\" class=\"wp-image-798 avia-img-lazy-loading-not-798 avia_image avia_image_team sp-no-webp\" alt=\"Zac Olson\" decoding=\"async\" fetchpriority=\"high\" itemprop=\"image\"  > <\/picture><\/div><h3 class='team-member-name '  itemprop=\"name\" >Zac Olson<\/h3><div class='team-member-job-title '  itemprop=\"jobTitle\" >Recruiting &amp; Admissions Lead<\/div><div class='team-member-description '  itemprop=\"description\" ><p>Zac serves as SOU\u2018s Executive Director of Admissions and Recruitment. He\u2019s been at SOU since 2007 and is counting on Workday to provide a better student experience. Zac says he loves puppies, birthdays, and babies.<\/p>\n<\/div><span class='hidden team-member-affiliation'  itemprop=\"affiliation\" >SOU Core Information Systems Replacement<\/span><\/section><br \/>\n<section  class='avia-team-member av-m11d2pnq-504e6a0c6f29c6c61317af5d6ebd7625  avia-builder-el-11  el_after_av_team_member  avia-builder-el-last '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/Person\" ><div class=\"team-img-container\"><picture><source srcset=\"https:\/\/sou.edu\/cisr\/wp-content\/uploads\/sites\/34\/2024\/09\/Julie-McClendon.webp 357w,https:\/\/sou.edu\/cisr\/wp-content\/uploads\/sites\/34\/2024\/09\/Julie-McClendon-163x300.webp 163w\" sizes=\"(max-width: 357px) 100vw, 357px\" type=\"image\/webp\"><img src=\"https:\/\/sou.edu\/cisr\/wp-content\/uploads\/sites\/34\/2024\/09\/Julie-McClendon.jpg\" height=\"656\" width=\"357\" srcset=\"https:\/\/sou.edu\/cisr\/wp-content\/uploads\/sites\/34\/2024\/09\/Julie-McClendon.jpg 357w, https:\/\/sou.edu\/cisr\/wp-content\/uploads\/sites\/34\/2024\/09\/Julie-McClendon-163x300.jpg 163w\" sizes=\"(max-width: 357px) 100vw, 357px\" class=\"wp-image-797 avia-img-lazy-loading-not-797 avia_image avia_image_team sp-no-webp\" alt=\"Julie McClendon\" decoding=\"async\" fetchpriority=\"high\" itemprop=\"image\"  > <\/picture><\/div><h3 class='team-member-name '  itemprop=\"name\" >Julie McClendon<\/h3><div class='team-member-job-title '  itemprop=\"jobTitle\" >Data Conversion Lead<\/div><div class='team-member-description '  itemprop=\"description\" ><p>Julie is a Programmer\/Analyst for the Information Services team in IT. She\u2018s worked at SOU since the first day of Fall term 1999. Besides serving as the Data Conversion team lead, Julie participates in most of the other team meetings to share her expertise and deep knowledge of campus systems. She\u2019s intrigued to learn all she can about how how the different areas of Workday Student work with SOU\u2019s data.<\/p>\n<p>Finding herself with free time after completing her masters degree in 2005, she started playing video games. Soon after getting her PlayStation PSP, she was invited to be part of a Sony PlayStation Gamer Advisory Panel. She says that even though that group no longer exists, the friendships remain along with her love for role playing games (RPGs). <\/p>\n<\/div><span class='hidden team-member-affiliation'  itemprop=\"affiliation\" >SOU Core Information Systems Replacement<\/span><\/section><\/p><\/div><div  class='flex_column av-n9yge-745df4a6207aa005235811c17ef567a8 av_one_third  avia-builder-el-12  el_after_av_one_third  el_before_av_one_third  flex_column_div  '     ><p><section  class='avia-team-member av-ly59spcm-456df400f9b59f0460f8feb9ff8e37d7  avia-builder-el-13  el_before_av_team_member  avia-builder-el-first '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/Person\" ><div class=\"team-img-container\"><picture><source srcset=\"https:\/\/sou.edu\/cisr\/wp-content\/uploads\/sites\/34\/2025\/03\/Racquel-Berglund.webp 300w,https:\/\/sou.edu\/cisr\/wp-content\/uploads\/sites\/34\/2025\/03\/Racquel-Berglund-36x36.webp 36w\" sizes=\"(max-width: 300px) 100vw, 300px\" type=\"image\/webp\"><img src=\"https:\/\/sou.edu\/cisr\/wp-content\/uploads\/sites\/34\/2025\/03\/Racquel-Berglund.jpg\" height=\"288\" width=\"300\" srcset=\"https:\/\/sou.edu\/cisr\/wp-content\/uploads\/sites\/34\/2025\/03\/Racquel-Berglund.jpg 300w, https:\/\/sou.edu\/cisr\/wp-content\/uploads\/sites\/34\/2025\/03\/Racquel-Berglund-36x36.jpg 36w\" sizes=\"(max-width: 300px) 100vw, 300px\" class=\"wp-image-1145 avia-img-lazy-loading-not-1145 avia_image avia_image_team sp-no-webp\" alt=\"Racquel Berglund\" decoding=\"async\" fetchpriority=\"high\" itemprop=\"image\"  > <\/picture><\/div><h3 class='team-member-name '  itemprop=\"name\" >Racquel Berglund<\/h3><div class='team-member-job-title '  itemprop=\"jobTitle\" >Academic Foundation Lead<\/div><div class='team-member-description '  itemprop=\"description\" ><p>Racquel is responsible for transfer articulation, ensuring that the credits that students bring to SOU are correctly aligned with our courses and academic requirements. She has worked at SOU since September 2010.<\/p>\n<p>Never underestimate Racquel\u2019s powers of persuasion \u2014 she reports that in a game of two truths and a lie, she had most of a group of 100 high school students visiting SOU believing that she had been crowned Miss Rodeo Queen of Leesville Louisiana 1995. Her two truths were actually owning chickens and goats!<\/p>\n<p>Racquel currently serves as lead for the Academic Foundation workstream and says that she\u2019s most looking forward to having cleaner data when Workday goes live.<\/p>\n<\/div><span class='hidden team-member-affiliation'  itemprop=\"affiliation\" >SOU Core Information Systems Replacement<\/span><\/section><br \/>\n<section  class='avia-team-member av-7gg52-78e611bc69f91eb16f69967451c3930d  avia-builder-el-14  el_after_av_team_member  el_before_av_team_member '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/Person\" ><div class=\"team-img-container\"><picture><source srcset=\"https:\/\/sou.edu\/cisr\/wp-content\/uploads\/sites\/34\/2024\/07\/Tabetha-Savage.webp 1080w,https:\/\/sou.edu\/cisr\/wp-content\/uploads\/sites\/34\/2024\/07\/Tabetha-Savage-300x300.webp 300w,https:\/\/sou.edu\/cisr\/wp-content\/uploads\/sites\/34\/2024\/07\/Tabetha-Savage-1030x1030.webp 1030w,https:\/\/sou.edu\/cisr\/wp-content\/uploads\/sites\/34\/2024\/07\/Tabetha-Savage-80x80.webp 80w,https:\/\/sou.edu\/cisr\/wp-content\/uploads\/sites\/34\/2024\/07\/Tabetha-Savage-768x768.webp 768w,https:\/\/sou.edu\/cisr\/wp-content\/uploads\/sites\/34\/2024\/07\/Tabetha-Savage-36x36.webp 36w,https:\/\/sou.edu\/cisr\/wp-content\/uploads\/sites\/34\/2024\/07\/Tabetha-Savage-180x180.webp 180w,https:\/\/sou.edu\/cisr\/wp-content\/uploads\/sites\/34\/2024\/07\/Tabetha-Savage-705x705.webp 705w\" sizes=\"(max-width: 1080px) 100vw, 1080px\" type=\"image\/webp\"><img src=\"https:\/\/sou.edu\/cisr\/wp-content\/uploads\/sites\/34\/2024\/07\/Tabetha-Savage.jpg\" height=\"1080\" width=\"1080\" srcset=\"https:\/\/sou.edu\/cisr\/wp-content\/uploads\/sites\/34\/2024\/07\/Tabetha-Savage.jpg 1080w, https:\/\/sou.edu\/cisr\/wp-content\/uploads\/sites\/34\/2024\/07\/Tabetha-Savage-300x300.jpg 300w, https:\/\/sou.edu\/cisr\/wp-content\/uploads\/sites\/34\/2024\/07\/Tabetha-Savage-1030x1030.jpg 1030w, https:\/\/sou.edu\/cisr\/wp-content\/uploads\/sites\/34\/2024\/07\/Tabetha-Savage-80x80.jpg 80w, https:\/\/sou.edu\/cisr\/wp-content\/uploads\/sites\/34\/2024\/07\/Tabetha-Savage-768x768.jpg 768w, https:\/\/sou.edu\/cisr\/wp-content\/uploads\/sites\/34\/2024\/07\/Tabetha-Savage-36x36.jpg 36w, https:\/\/sou.edu\/cisr\/wp-content\/uploads\/sites\/34\/2024\/07\/Tabetha-Savage-180x180.jpg 180w, https:\/\/sou.edu\/cisr\/wp-content\/uploads\/sites\/34\/2024\/07\/Tabetha-Savage-705x705.jpg 705w\" sizes=\"(max-width: 1080px) 100vw, 1080px\" class=\"wp-image-734 avia-img-lazy-loading-not-734 avia_image avia_image_team sp-no-webp\" alt=\"Tabetha Savage\" decoding=\"async\" fetchpriority=\"high\" itemprop=\"image\"  > <\/picture><\/div><h3 class='team-member-name '  itemprop=\"name\" >Tabetha Savage<\/h3><div class='team-member-job-title '  itemprop=\"jobTitle\" >Testing Lead<\/div><div class='team-member-description '  itemprop=\"description\" ><p>Tabetha serves as the Administrative Program Assistant for the Honors College. She came to SOU in June 2022 and has been in her current role since Summer 2023.<\/p>\n<p>Tabetha is excited about the potential Workday offers for automated workflows, advanced reporting and analytics, mobile access, and the improved service we will be able to provide our students.<\/p>\n<p>She\u2019s a huge Star Trek fan, a graphic designer for four car companies in the Greater Houston Area, and once earned an award for her uncanny ability to \"ferret out oddities\" in Banner while working in the Office of the Registrar at Texas A&amp;M University. In her free time she enjoys watching Twitch streams, cooking new recipes, and PC gaming.<\/p>\n<\/div><span class='hidden team-member-affiliation'  itemprop=\"affiliation\" >SOU Core Information Systems Replacement<\/span><\/section><br \/>\n<section  class='avia-team-member av-lztaljl7-e4c38410bc367a607bb3056dd113df3e  avia-builder-el-15  el_after_av_team_member  el_before_av_team_member '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/Person\" ><div class=\"team-img-container\"><picture><source srcset=\"https:\/\/sou.edu\/cisr\/wp-content\/uploads\/sites\/34\/2024\/08\/Joe-Jackson-223x300.webp 223w,https:\/\/sou.edu\/cisr\/wp-content\/uploads\/sites\/34\/2024\/08\/Joe-Jackson.webp 300w\" sizes=\"(max-width: 223px) 100vw, 223px\" type=\"image\/webp\"><img src=\"https:\/\/sou.edu\/cisr\/wp-content\/uploads\/sites\/34\/2024\/08\/Joe-Jackson-223x300.jpg\" height=\"300\" width=\"223\" srcset=\"https:\/\/sou.edu\/cisr\/wp-content\/uploads\/sites\/34\/2024\/08\/Joe-Jackson-223x300.jpg 223w, https:\/\/sou.edu\/cisr\/wp-content\/uploads\/sites\/34\/2024\/08\/Joe-Jackson.jpg 300w\" sizes=\"(max-width: 223px) 100vw, 223px\" class=\"wp-image-772 avia-img-lazy-loading-not-772 avia_image avia_image_team sp-no-webp\" alt=\"Joe Jackson\" decoding=\"async\" fetchpriority=\"high\" itemprop=\"image\"  > <\/picture><\/div><h3 class='team-member-name '  itemprop=\"name\" >Joe Jackson<\/h3><div class='team-member-job-title '  itemprop=\"jobTitle\" >Reporting Lead<\/div><div class='team-member-description '  itemprop=\"description\" ><p>Joe is SOU\u2018s Lead Analyst in Institutional Research. He\u2019s been at SOU since 2021.<\/p>\n<p>As someone deeply acquainted with Banner data, he\u2018s most excited about Workday\u2019s possibility of providing a fresh start with clean and improved data and reporting tools!<\/p>\n<p>Like many of us whose path to SOU was not exactly direct, Joe worked as a professional river guide for three years before beginning his career in data.<\/p>\n<\/div><span class='hidden team-member-affiliation'  itemprop=\"affiliation\" >SOU Core Information Systems Replacement<\/span><\/section><br \/>\n<section  class='avia-team-member av-mfp0jt38-8acd3b60e451511c63ba744d6b840cc3  avia-builder-el-16  el_after_av_team_member  avia-builder-el-last '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/Person\" ><div class=\"team-img-container\"><picture><source srcset=\"https:\/\/sou.edu\/cisr\/wp-content\/uploads\/sites\/34\/2025\/09\/Erica-Riggs-1.webp 350w,https:\/\/sou.edu\/cisr\/wp-content\/uploads\/sites\/34\/2025\/09\/Erica-Riggs-1-191x300.webp 191w\" sizes=\"(max-width: 350px) 100vw, 350px\" type=\"image\/webp\"><img src=\"https:\/\/sou.edu\/cisr\/wp-content\/uploads\/sites\/34\/2025\/09\/Erica-Riggs-1.jpg\" height=\"550\" width=\"350\" srcset=\"https:\/\/sou.edu\/cisr\/wp-content\/uploads\/sites\/34\/2025\/09\/Erica-Riggs-1.jpg 350w, https:\/\/sou.edu\/cisr\/wp-content\/uploads\/sites\/34\/2025\/09\/Erica-Riggs-1-191x300.jpg 191w\" sizes=\"(max-width: 350px) 100vw, 350px\" class=\"wp-image-1363 avia-img-lazy-loading-not-1363 avia_image avia_image_team sp-no-webp\" alt=\"Erica Riggs\" decoding=\"async\" fetchpriority=\"high\" itemprop=\"image\"  > <\/picture><\/div><h3 class='team-member-name '  itemprop=\"name\" >Erica Riggs<\/h3><div class='team-member-job-title '  itemprop=\"jobTitle\" >Financial Aid Lead<\/div><div class='team-member-description '  itemprop=\"description\" ><p>Erica (shown here at left) came to SOU in July 2025 to serve as our Director of Financial Aid. She serves as the lead for the Financial Aid workstream. While it\u2019s never easy to join a project midstream, she has jumped in enthusiastically and quickly gotten up to speed with the Workday platform.<\/p>\n<p>Workday features extensive automation of Financial Aid processes and Erica is looking forward to easier reporting after Workday Student is fully implemented.<\/p>\n<p>The project team has noted Erica\u2019s ability to fully focus on the task at hand. She reports that she was once so focused on not staring at Anne Hathaway out in public that she totally missed that Anne was talking to Jake Gyllenhaal!<\/p>\n<\/div><span class='hidden team-member-affiliation'  itemprop=\"affiliation\" >SOU Core Information Systems Replacement<\/span><\/section><\/p><\/div><div  class='flex_column av-6wopy-492b8fe285c432008113f1d519dd68e8 av_one_third  avia-builder-el-17  el_after_av_one_third  avia-builder-el-last  flex_column_div  '     ><p><section  class='avia-team-member av-ly5a9kfj-e378029772f80034edfbea5a7d1accd3  avia-builder-el-18  el_before_av_team_member  avia-builder-el-first '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/Person\" ><div class=\"team-img-container\"><picture><source srcset=\"https:\/\/sou.edu\/cisr\/wp-content\/uploads\/sites\/34\/2024\/07\/Angelyn-Pratchios-Gay.webp 1080w,https:\/\/sou.edu\/cisr\/wp-content\/uploads\/sites\/34\/2024\/07\/Angelyn-Pratchios-Gay-300x300.webp 300w,https:\/\/sou.edu\/cisr\/wp-content\/uploads\/sites\/34\/2024\/07\/Angelyn-Pratchios-Gay-1030x1030.webp 1030w,https:\/\/sou.edu\/cisr\/wp-content\/uploads\/sites\/34\/2024\/07\/Angelyn-Pratchios-Gay-80x80.webp 80w,https:\/\/sou.edu\/cisr\/wp-content\/uploads\/sites\/34\/2024\/07\/Angelyn-Pratchios-Gay-768x768.webp 768w,https:\/\/sou.edu\/cisr\/wp-content\/uploads\/sites\/34\/2024\/07\/Angelyn-Pratchios-Gay-36x36.webp 36w,https:\/\/sou.edu\/cisr\/wp-content\/uploads\/sites\/34\/2024\/07\/Angelyn-Pratchios-Gay-180x180.webp 180w,https:\/\/sou.edu\/cisr\/wp-content\/uploads\/sites\/34\/2024\/07\/Angelyn-Pratchios-Gay-705x705.webp 705w\" sizes=\"(max-width: 1080px) 100vw, 1080px\" type=\"image\/webp\"><img src=\"https:\/\/sou.edu\/cisr\/wp-content\/uploads\/sites\/34\/2024\/07\/Angelyn-Pratchios-Gay.png\" height=\"1080\" width=\"1080\" srcset=\"https:\/\/sou.edu\/cisr\/wp-content\/uploads\/sites\/34\/2024\/07\/Angelyn-Pratchios-Gay.png 1080w, https:\/\/sou.edu\/cisr\/wp-content\/uploads\/sites\/34\/2024\/07\/Angelyn-Pratchios-Gay-300x300.png 300w, https:\/\/sou.edu\/cisr\/wp-content\/uploads\/sites\/34\/2024\/07\/Angelyn-Pratchios-Gay-1030x1030.png 1030w, https:\/\/sou.edu\/cisr\/wp-content\/uploads\/sites\/34\/2024\/07\/Angelyn-Pratchios-Gay-80x80.png 80w, https:\/\/sou.edu\/cisr\/wp-content\/uploads\/sites\/34\/2024\/07\/Angelyn-Pratchios-Gay-768x768.png 768w, https:\/\/sou.edu\/cisr\/wp-content\/uploads\/sites\/34\/2024\/07\/Angelyn-Pratchios-Gay-36x36.png 36w, https:\/\/sou.edu\/cisr\/wp-content\/uploads\/sites\/34\/2024\/07\/Angelyn-Pratchios-Gay-180x180.png 180w, https:\/\/sou.edu\/cisr\/wp-content\/uploads\/sites\/34\/2024\/07\/Angelyn-Pratchios-Gay-705x705.png 705w\" sizes=\"(max-width: 1080px) 100vw, 1080px\" class=\"wp-image-733 avia-img-lazy-loading-not-733 avia_image avia_image_team sp-no-webp\" alt=\"Angelyn Pratchios Gay\" decoding=\"async\" fetchpriority=\"high\" itemprop=\"image\"  > <\/picture><\/div><h3 class='team-member-name '  itemprop=\"name\" >Angelyn Pratchios Gay<\/h3><div class='team-member-job-title '  itemprop=\"jobTitle\" >Change Management Lead<\/div><div class='team-member-description '  itemprop=\"description\" ><p>Angelyn is the Coordinator of Library Student Support Services, which means she manages both the Tutoring Center and the Library Tech Help Desk, and supervises more than 20 student employees who work in both spaces. She feels honored that she gets to interact directly with our wonderful students and help them develop their professional skills in a supportive environment.<\/p>\n<p>Angelyn first became a member of the SOU community back in 2014 when her husband Andrew was hired for a one year faculty position. They packed their life, two kids, and their dogs into a U-Haul and drove the 3,000 miles from Orlando, Florida to Ashland\u2014getting the partial Oregon Trail experience along the way by having their U-Haul break down, and later getting robbed (thankfully they did not get dysentery)! Inauspicious beginning aside, they love it here and feel that it has been a great place to grow some roots. According to Angelyn, \"I finally joined the family business in 2023 and I feel that I\u2019m right where I belong.\"<\/p>\n<p>Angelyn\u2019s counting on Workday to automate some processes that have previously been done manually at great effort by dedicated staff and faculty, and for making Workday friends-- she says it turns out learning and implementing new systems is quite the bonding activity!<\/p>\n<p>Angelyn and her children were babywearing models back in the day (Andrew was their photographer), and she enjoys playing the Autoharp (after a fashion!).<\/p>\n<\/div><span class='hidden team-member-affiliation'  itemprop=\"affiliation\" >SOU Core Information Systems Replacement<\/span><\/section><br \/>\n<section  class='avia-team-member av-m04nb0mk-0ef33707019b5b44a68d5c300342f86c  avia-builder-el-19  el_after_av_team_member  el_before_av_team_member '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/Person\" ><div class=\"team-img-container\"><picture><source srcset=\"https:\/\/sou.edu\/cisr\/wp-content\/uploads\/sites\/34\/2024\/08\/Hart-Wilson.webp 610w,https:\/\/sou.edu\/cisr\/wp-content\/uploads\/sites\/34\/2024\/08\/Hart-Wilson-300x274.webp 300w\" sizes=\"(max-width: 610px) 100vw, 610px\" type=\"image\/webp\"><img src=\"https:\/\/sou.edu\/cisr\/wp-content\/uploads\/sites\/34\/2024\/08\/Hart-Wilson.jpg\" height=\"558\" width=\"610\" srcset=\"https:\/\/sou.edu\/cisr\/wp-content\/uploads\/sites\/34\/2024\/08\/Hart-Wilson.jpg 610w, https:\/\/sou.edu\/cisr\/wp-content\/uploads\/sites\/34\/2024\/08\/Hart-Wilson-300x274.jpg 300w\" sizes=\"(max-width: 610px) 100vw, 610px\" class=\"wp-image-787 avia-img-lazy-loading-not-787 avia_image avia_image_team sp-no-webp\" alt=\"Hart Wilson\" decoding=\"async\" fetchpriority=\"high\" itemprop=\"image\"  > <\/picture><\/div><h3 class='team-member-name '  itemprop=\"name\" >Hart Wilson<\/h3><div class='team-member-job-title '  itemprop=\"jobTitle\" >Project Manager<\/div><div class='team-member-description '  itemprop=\"description\" ><p>Hart took on the role of Project Manager for the CISR project spring term 2024. An instructional designer in SOU\u2019s Center for the Advancement of Teaching and Learning, she taught project management for the School of Business from 2002-2019. She started at SOU with a quarter-time position in 1999 coordinating a cohort of Master in Management students in Klamath Falls. Besides shepherding the CISR team through the adoption of Workday Student, she\u2019s our campus Moodle administrator and is happiest when Moodling.<\/p>\n<p>Hart sees the project as an opportunity to transform how we work and provide more streamlined processes. She\u2019s excited about the opportunity for learning that the project represents.<\/p>\n<p>Prior to coming to SOU, Hart taught high school French, worked in the fair industry (yes, it\u2018s a thing!), helped market the Cleveland Cavaliers, and co-owned a vineyard and winery operation in NE Ohio. She was raised in the Rogue Valley and attended Eagle Point schools all the way from first grade through graduation. She lives on the ranch where she grew up with her mom, brother, and the latest standard poodle in a series that began with her mom\u2019s first poodle in 1945.<\/p>\n<\/div><span class='hidden team-member-affiliation'  itemprop=\"affiliation\" >SOU Core Information Systems Replacement<\/span><\/section><br \/>\n<section  class='avia-team-member av-lztb2tbn-22fc5e10b3233c864f686f62c39c5d47  avia-builder-el-20  el_after_av_team_member  el_before_av_team_member '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/Person\" ><div class=\"team-img-container\"><picture><source srcset=\"https:\/\/sou.edu\/cisr\/wp-content\/uploads\/sites\/34\/2024\/08\/Karen-Stone-300x224.webp 300w,https:\/\/sou.edu\/cisr\/wp-content\/uploads\/sites\/34\/2024\/08\/Karen-Stone.webp 400w\" sizes=\"(max-width: 300px) 100vw, 300px\" type=\"image\/webp\"><img src=\"https:\/\/sou.edu\/cisr\/wp-content\/uploads\/sites\/34\/2024\/08\/Karen-Stone-300x224.jpg\" height=\"224\" width=\"300\" srcset=\"https:\/\/sou.edu\/cisr\/wp-content\/uploads\/sites\/34\/2024\/08\/Karen-Stone-300x224.jpg 300w, https:\/\/sou.edu\/cisr\/wp-content\/uploads\/sites\/34\/2024\/08\/Karen-Stone.jpg 400w\" sizes=\"(max-width: 300px) 100vw, 300px\" class=\"wp-image-773 avia-img-lazy-loading-not-773 avia_image avia_image_team sp-no-webp\" alt=\"Karen Stone\" decoding=\"async\" fetchpriority=\"high\" itemprop=\"image\"  > <\/picture><\/div><h3 class='team-member-name '  itemprop=\"name\" >Karen Stone<\/h3><div class='team-member-job-title '  itemprop=\"jobTitle\" >Curriculum &amp; Advising Lead, Records Lead<\/div><div class='team-member-description '  itemprop=\"description\" ><p>Karen is the Associate VP for Academic Resource Management. She\u2019s involved in the Academic Foundations team and serves as lead for Curriculum and Advising and Student Records teams.<\/p>\n<p>Karen started at SOU in 2000 teaching biology. A highly organized person, she\u2019s anticipating the advantages Workday will offer us by consolidating systems. When asked for a fun fact about herself, Karen told us, \"I love to use my creativity to build functional things.\"<\/p>\n<\/div><span class='hidden team-member-affiliation'  itemprop=\"affiliation\" >SOU Core Information Systems Replacement<\/span><\/section><br \/>\n<section  class='avia-team-member av-m0wrtrwj-6c00cb56532a4ba5c977a6a99f775e5d  avia-builder-el-21  el_after_av_team_member  avia-builder-el-last '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/Person\" ><h3 class='team-member-name '  itemprop=\"name\" >Lisa Denney<\/h3><div class='team-member-job-title '  itemprop=\"jobTitle\" >Co-Lead for Integrations, Security, Reports, Data Conversion<\/div><div class='team-member-description '  itemprop=\"description\" ><p>Lisa is an Information Systems Manager and has been at SOU since 1990.<\/p>\n<\/div><span class='hidden team-member-affiliation'  itemprop=\"affiliation\" >SOU Core Information Systems Replacement<\/span><\/section><\/p><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":73,"featured_media":728,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-726","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.0 (Yoast SEO v26.0) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Meet the Team - SOU Core Information Systems Replacement<\/title>\n<meta name=\"description\" content=\"Meet the people leading Workday Student and learn about their aspirations for this new technology. 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