{"id":360,"date":"2020-11-24T11:52:01","date_gmt":"2020-11-24T19:52:01","guid":{"rendered":"https:\/\/sou.edu\/student-services\/?page_id=360"},"modified":"2025-10-02T16:50:00","modified_gmt":"2025-10-02T23:50:00","slug":"faq","status":"publish","type":"page","link":"https:\/\/sou.edu\/student-services\/faq\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-xiaw-8c4c53af203f7753e18b981d92db28ed\">\n.avia-section.av-xiaw-8c4c53af203f7753e18b981d92db28ed{\nbackground-color:#f3f3f3;\nbackground-image:unset;\n}\n<\/style>\n<div id='av_section_1'  class='avia-section av-xiaw-8c4c53af203f7753e18b981d92db28ed main_color avia-section-default avia-no-border-styling  avia-builder-el-0  el_before_av_submenu  avia-builder-el-first  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><main  role=\"main\" itemprop=\"mainContentOfPage\"  class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-360'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kmphzdc8-3d5a73d81e6747dff0a748348b24617c\">\n#top .av-special-heading.av-kmphzdc8-3d5a73d81e6747dff0a748348b24617c{\npadding-bottom:0;\nfont-size:36px;\n}\nbody .av-special-heading.av-kmphzdc8-3d5a73d81e6747dff0a748348b24617c .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-kmphzdc8-3d5a73d81e6747dff0a748348b24617c .av-special-heading-tag{\nfont-size:36px;\n}\n.av-special-heading.av-kmphzdc8-3d5a73d81e6747dff0a748348b24617c .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-kmphzdc8-3d5a73d81e6747dff0a748348b24617c .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-kmphzdc8-3d5a73d81e6747dff0a748348b24617c .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-kmphzdc8-3d5a73d81e6747dff0a748348b24617c av-special-heading-h1 blockquote modern-quote modern-centered  avia-builder-el-1  avia-builder-el-no-sibling  av-inherit-size'><h1 class='av-special-heading-tag '  itemprop=\"headline\"  >Frequently Asked Questions (FAQs)<\/h1><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n\n<\/div><\/div><\/main><!-- close content main element --><\/div><\/div><div class='clear'><\/div><div id='sub_menu1'  class='av-submenu-container av-khnsiu32-72817da58c0af9ccaa3181180684cf90 alternate_color  avia-builder-el-2  el_after_av_section  el_before_av_section  goofy-foot av-sticky-submenu submenu-not-first container_wrap fullsize' style='z-index:301' ><div class='container av-menu-mobile-disabled av-submenu-pos-center'><ul id=\"menu-raider-student-services\" class=\"av-subnav-menu\" role=\"menu\"><li role=\"menuitem\" id=\"menu-item-372\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-home menu-item-top-level menu-item-top-level-1\"><a href=\"https:\/\/sou.edu\/student-services\/\" itemprop=\"url\" tabindex=\"0\"><span class=\"avia-bullet\"><\/span><span class=\"avia-menu-text\">Raider Student Services<\/span><span class=\"avia-menu-fx\"><span class=\"avia-arrow-wrap\"><span class=\"avia-arrow\"><\/span><\/span><\/span><\/a><\/li>\n<li role=\"menuitem\" id=\"menu-item-373\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-top-level menu-item-top-level-2\"><a href=\"https:\/\/sou.edu\/student-services\/academic\/\" itemprop=\"url\" tabindex=\"0\"><span class=\"avia-bullet\"><\/span><span class=\"avia-menu-text\">Academic Services<\/span><span class=\"avia-menu-fx\"><span class=\"avia-arrow-wrap\"><span class=\"avia-arrow\"><\/span><\/span><\/span><\/a><\/li>\n<li role=\"menuitem\" id=\"menu-item-374\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-top-level menu-item-top-level-3\"><a href=\"https:\/\/sou.edu\/student-services\/enrollment\/\" itemprop=\"url\" tabindex=\"0\"><span class=\"avia-bullet\"><\/span><span class=\"avia-menu-text\">Registration &#038; Graduation<\/span><span class=\"avia-menu-fx\"><span class=\"avia-arrow-wrap\"><span class=\"avia-arrow\"><\/span><\/span><\/span><\/a><\/li>\n<li role=\"menuitem\" id=\"menu-item-375\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-top-level menu-item-top-level-4\"><a href=\"https:\/\/sou.edu\/student-services\/dates\/\" itemprop=\"url\" tabindex=\"0\"><span class=\"avia-bullet\"><\/span><span class=\"avia-menu-text\">Dates<\/span><span class=\"avia-menu-fx\"><span class=\"avia-arrow-wrap\"><span class=\"avia-arrow\"><\/span><\/span><\/span><\/a><\/li>\n<li role=\"menuitem\" id=\"menu-item-376\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-top-level menu-item-top-level-5\"><a href=\"https:\/\/sou.edu\/student-services\/accounts\/\" itemprop=\"url\" tabindex=\"0\"><span class=\"avia-bullet\"><\/span><span class=\"avia-menu-text\">Accounts<\/span><span class=\"avia-menu-fx\"><span class=\"avia-arrow-wrap\"><span class=\"avia-arrow\"><\/span><\/span><\/span><\/a><\/li>\n<li role=\"menuitem\" id=\"menu-item-377\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-top-level menu-item-top-level-6\"><a href=\"https:\/\/sou.edu\/student-services\/records\/\" itemprop=\"url\" tabindex=\"0\"><span class=\"avia-bullet\"><\/span><span class=\"avia-menu-text\">Records<\/span><span class=\"avia-menu-fx\"><span class=\"avia-arrow-wrap\"><span class=\"avia-arrow\"><\/span><\/span><\/span><\/a><\/li>\n<li role=\"menuitem\" id=\"menu-item-378\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-top-level menu-item-top-level-7\"><a href=\"\/financial-aid\/\" itemprop=\"url\" tabindex=\"0\"><span class=\"avia-bullet\"><\/span><span class=\"avia-menu-text\">Financial Aid<\/span><span class=\"avia-menu-fx\"><span class=\"avia-arrow-wrap\"><span class=\"avia-arrow\"><\/span><\/span><\/span><\/a><\/li>\n<\/ul><\/div><\/div><div class='sticky_placeholder'><\/div>\n<div id='av_section_2'  class='avia-section av-khnsvu2n-0146eb9a82720af9c1cf19c07875c8aa main_color avia-section-default avia-shadow  avia-builder-el-3  el_after_av_submenu  el_before_av_section  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-360'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2d99k-48711b12b28eccab22fe1c030e40a5fd\">\n.flex_column.av-2d99k-48711b12b28eccab22fe1c030e40a5fd{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-2d99k-48711b12b28eccab22fe1c030e40a5fd av_one_fifth  avia-builder-el-4  el_before_av_three_fifth  avia-builder-el-first  first flex_column_div av-zero-column-padding  '     ><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2d99k-4-6eb7bceff1ccb53e927874b0f9ab9945\">\n.flex_column.av-2d99k-4-6eb7bceff1ccb53e927874b0f9ab9945{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-2d99k-4-6eb7bceff1ccb53e927874b0f9ab9945 av_three_fifth  avia-builder-el-5  el_after_av_one_fifth  el_before_av_one_fifth  flex_column_div av-zero-column-padding  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-khntgwmc-6ae08f1750d295aed7b0519ee3e79c58\">\n.avia-image-container.av-khntgwmc-6ae08f1750d295aed7b0519ee3e79c58 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-khntgwmc-6ae08f1750d295aed7b0519ee3e79c58 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-khntgwmc-6ae08f1750d295aed7b0519ee3e79c58 av-styling-no-styling avia-align-  avia-builder-el-6  el_before_av_heading  avia-builder-el-first '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><picture><source srcset=\"https:\/\/sou.edu\/student-services\/wp-content\/uploads\/sites\/30\/2021\/03\/SOU-Enrollment-Frequently-Asked-Questions.webp 1200w,https:\/\/sou.edu\/student-services\/wp-content\/uploads\/sites\/30\/2021\/03\/SOU-Enrollment-Frequently-Asked-Questions-300x100.webp 300w,https:\/\/sou.edu\/student-services\/wp-content\/uploads\/sites\/30\/2021\/03\/SOU-Enrollment-Frequently-Asked-Questions-1030x343.webp 1030w,https:\/\/sou.edu\/student-services\/wp-content\/uploads\/sites\/30\/2021\/03\/SOU-Enrollment-Frequently-Asked-Questions-768x256.webp 768w,https:\/\/sou.edu\/student-services\/wp-content\/uploads\/sites\/30\/2021\/03\/SOU-Enrollment-Frequently-Asked-Questions-705x235.webp 705w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" type=\"image\/webp\"><img src=\"https:\/\/sou.edu\/student-services\/wp-content\/uploads\/sites\/30\/2021\/03\/SOU-Enrollment-Frequently-Asked-Questions.jpg\" height=\"400\" width=\"1200\" srcset=\"https:\/\/sou.edu\/student-services\/wp-content\/uploads\/sites\/30\/2021\/03\/SOU-Enrollment-Frequently-Asked-Questions.jpg 1200w, https:\/\/sou.edu\/student-services\/wp-content\/uploads\/sites\/30\/2021\/03\/SOU-Enrollment-Frequently-Asked-Questions-300x100.jpg 300w, https:\/\/sou.edu\/student-services\/wp-content\/uploads\/sites\/30\/2021\/03\/SOU-Enrollment-Frequently-Asked-Questions-1030x343.jpg 1030w, https:\/\/sou.edu\/student-services\/wp-content\/uploads\/sites\/30\/2021\/03\/SOU-Enrollment-Frequently-Asked-Questions-768x256.jpg 768w, https:\/\/sou.edu\/student-services\/wp-content\/uploads\/sites\/30\/2021\/03\/SOU-Enrollment-Frequently-Asked-Questions-705x235.jpg 705w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" class=\"wp-image-1691 avia-img-lazy-loading-not-1691 avia_image  sp-no-webp\" alt=\"SOU Enrollment Frequently Asked Questions\" decoding=\"async\" fetchpriority=\"high\" itemprop=\"thumbnailUrl\"  > <\/picture><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-44bs8-56dc01e5a7729a709fc9ebb7e3100af0\">\n#top .av-special-heading.av-44bs8-56dc01e5a7729a709fc9ebb7e3100af0{\npadding-bottom:0;\nfont-size:28px;\n}\nbody .av-special-heading.av-44bs8-56dc01e5a7729a709fc9ebb7e3100af0 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-44bs8-56dc01e5a7729a709fc9ebb7e3100af0 .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-44bs8-56dc01e5a7729a709fc9ebb7e3100af0 .av-subheading{\nfont-size:20px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-44bs8-56dc01e5a7729a709fc9ebb7e3100af0 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-44bs8-56dc01e5a7729a709fc9ebb7e3100af0 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-44bs8-56dc01e5a7729a709fc9ebb7e3100af0 av-special-heading-h2 blockquote modern-quote  avia-builder-el-7  el_after_av_image  el_before_av_textblock  av-inherit-size'><div class='av-subheading av-subheading_above'><p>SOU Raider Student Services<\/p>\n<\/div><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >Frequently Asked Questions<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-khntjgto-a71d5d60d85354d82879eb17acb90ea7 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Find some of the many commonly asked enrollment, financial aid, registration and account questions from students at Southern Oregon University.<\/p>\n<\/div><\/section><br \/>\n<div  class='togglecontainer av-mi6y0-ded9a732f97fa1046868ce82eb4329d8  avia-builder-el-9  el_after_av_textblock  avia-builder-el-last  toggle_close_all'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/FAQPage\" >\n<section class='av_toggle_section av-1ga80-a33c0b26505dd0461da01249c8ca767e'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-when-will-my-financial-aid-disburse' data-fake-id='#when-will-my-financial-aid-disburse' class='toggler  av-title-above '  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='when-will-my-financial-aid-disburse' data-slide-speed=\"200\" data-title=\"&lt;strong&gt;When will my financial aid disburse?&lt;\/strong&gt;\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: &lt;strong&gt;When will my financial aid disburse?&lt;\/strong&gt;\" data-aria_expanded=\"Click to collapse: &lt;strong&gt;When will my financial aid disburse?&lt;\/strong&gt;\"><strong>When will my financial aid disburse?<\/strong><span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='when-will-my-financial-aid-disburse' aria-labelledby='toggle-when-will-my-financial-aid-disburse' role='region' class='toggle_wrap  av-title-above'   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>Your financial aid will disburse to your student account each term based on the following\u00a0<a href=\"\/financial-aid\/checklist\/receipt\/\" target=\"_blank\" rel=\"noopener\">disbursement calendar<\/a>\u00a0for the school year. Any money leftover (refund) will be sent to BMTX, Inc. the next business day.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-bjcfs-83a619ca179970d241450aa1a774777b'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-when-will-i-get-my-refund' data-fake-id='#when-will-i-get-my-refund' class='toggler  av-title-above '  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='when-will-i-get-my-refund' data-slide-speed=\"200\" data-title=\"&lt;strong&gt;When will I get my refund?&lt;\/strong&gt;\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: &lt;strong&gt;When will I get my refund?&lt;\/strong&gt;\" data-aria_expanded=\"Click to collapse: &lt;strong&gt;When will I get my refund?&lt;\/strong&gt;\"><strong>When will I get my refund?<\/strong><span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='when-will-i-get-my-refund' aria-labelledby='toggle-when-will-i-get-my-refund' role='region' class='toggle_wrap  av-title-above'   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>Refunds always go to BMTX, Inc. the\u00a0next business day after\u00a0aid has disbursed.\u00a0Disbursement timing depends on your selected refund preference.<\/p>\n<p class=\"heavy-man dig-4\">Your choices include:<\/p>\n<ul class=\"pop-4\">\n<li><span class=\"heavy-man\">Deposit to an Existing Account<\/span> \u2013 Money is transferred to an existing account the same business day BMTX, Inc. receives funds from your school. Typically, it takes 1 \u2013 2 business days for the receiving bank to credit the money to your account.<\/li>\n<li><span class=\"heavy-man\">Deposit to a BankMobile Vibe Account<\/span> \u2013 If you open a BankMobile Vibe checking account (upon identity verification), money is deposited the same business day BMTX, Inc. receives funds from your school.<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-7xrs-163608f4d910c1447f1d6f36d68ff09d'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-why-hasnt-my-aid-disbursed' data-fake-id='#why-hasnt-my-aid-disbursed' class='toggler  av-title-above '  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='why-hasnt-my-aid-disbursed' data-slide-speed=\"200\" data-title=\"&lt;strong&gt;Why hasn\u2019t my aid disbursed?&lt;\/strong&gt;\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: &lt;strong&gt;Why hasn\u2019t my aid disbursed?&lt;\/strong&gt;\" data-aria_expanded=\"Click to collapse: &lt;strong&gt;Why hasn\u2019t my aid disbursed?&lt;\/strong&gt;\"><strong>Why hasn\u2019t my aid disbursed?<\/strong><span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='why-hasnt-my-aid-disbursed' aria-labelledby='toggle-why-hasnt-my-aid-disbursed' role='region' class='toggle_wrap  av-title-above'   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>The most common reason is a student&#8217;s enrollment status with Financial Aid does not match the amount of credits that a student is registered for. Students are automatically set up as full time (12 credits &#8211; Undergraduate or 9 credits &#8211; Graduate.) If that should differ, students must notify SOU financial aid in writing (preferably email) and let them know how many credits they are registered in for the term.<\/p>\n<p>Other reasons your aid could be delayed:<br \/>\nDocument requirements missing &#8211; Check your Student Requirements in the Financial Aid Requirements box within\u00a0<a href=\"https:\/\/inside.sou.edu\/\" target=\"_blank\" rel=\"noopener\">InsideSOU<\/a>\u00a0for outstanding requirements.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-hjlxk-c156b637eb5b03ac1fbc580e726fa43b'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-how-can-i-pay-my-bill' data-fake-id='#how-can-i-pay-my-bill' class='toggler  av-title-above '  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='how-can-i-pay-my-bill' data-slide-speed=\"200\" data-title=\"&lt;strong&gt;How can I pay my bill?&lt;\/strong&gt;\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: &lt;strong&gt;How can I pay my bill?&lt;\/strong&gt;\" data-aria_expanded=\"Click to collapse: &lt;strong&gt;How can I pay my bill?&lt;\/strong&gt;\"><strong>How can I pay my bill?<\/strong><span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='how-can-i-pay-my-bill' aria-labelledby='toggle-how-can-i-pay-my-bill' role='region' class='toggle_wrap  av-title-above'   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>Students can pay online via\u00a0<a href=\"https:\/\/inside.sou.edu\/\" target=\"_blank\" rel=\"noopener\">InsideSOU<\/a>\u00a0or mail in a payment to the address below. SOU does not charge any additional fees for processing payments. Visa and Master Cards can be used without penalty.<\/p>\n<p>SOU Raider Student Services<br \/>\n1250 Siskiyou Blvd<br \/>\nAshland OR 97520<br \/>\n(Be sure and include SOU ID# on any mail in payments)<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-8khzk-0cf1218d68f0d682d747a20333eae922'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-how-do-i-resolve-registration-errors' data-fake-id='#how-do-i-resolve-registration-errors' class='toggler  av-title-above '  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='how-do-i-resolve-registration-errors' data-slide-speed=\"200\" data-title=\"&lt;strong&gt;How do I resolve registration errors?&lt;\/strong&gt;\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: &lt;strong&gt;How do I resolve registration errors?&lt;\/strong&gt;\" data-aria_expanded=\"Click to collapse: &lt;strong&gt;How do I resolve registration errors?&lt;\/strong&gt;\"><strong>How do I resolve registration errors?<\/strong><span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='how-do-i-resolve-registration-errors' aria-labelledby='toggle-how-do-i-resolve-registration-errors' role='region' class='toggle_wrap  av-title-above'   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>Email the instructor of the class to input the appropriate override based on your registration error via SISWeb or have them sign an add slip which would be turned into the Raider Student Services.<\/p>\n<p>The second week of the term, students will\u00a0not\u00a0be able to register for courses via SISWeb. Classes added second week require a signature on an add\/drop form or permission via email to\u00a0<a href=\"mailto:studentservices@sou.edu\" target=\"_blank\" rel=\"noopener\">studentservices@sou.edu<\/a> . \u00a0Classes added 3rd and 4th week of the term also require Chair or Division Director permission. it is not generally permissible to add a course after the 4th week of the term.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-jvirk-560d2f9a6ac24559b9b0daa3dbca20d7'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-how-do-i-get-on-a-payment-plan' data-fake-id='#how-do-i-get-on-a-payment-plan' class='toggler  av-title-above '  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='how-do-i-get-on-a-payment-plan' data-slide-speed=\"200\" data-title=\"&lt;strong&gt;How do I get on a payment plan?&lt;\/strong&gt;\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: &lt;strong&gt;How do I get on a payment plan?&lt;\/strong&gt;\" data-aria_expanded=\"Click to collapse: &lt;strong&gt;How do I get on a payment plan?&lt;\/strong&gt;\"><strong>How do I get on a payment plan?<\/strong><span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='how-do-i-get-on-a-payment-plan' aria-labelledby='toggle-how-do-i-get-on-a-payment-plan' role='region' class='toggle_wrap  av-title-above'   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>Contact our office to discuss options!<\/p>\n<ul>\n<li><span class=\"heavy-man\">Fall 2025 New Students<\/span> &#8211; Student Accounts: <a href=\"mailto:studentaccounts@sou.edu\" target=\"_blank\" rel=\"noopener\">studentaccounts@sou.edu<\/a> and <a href=\"tel:+15415526562\">541.552.6562<\/a> Option 1<\/li>\n<li><span class=\"heavy-man\">Continuing Students<\/span> &#8211; Student Balances: <a href=\"mailto:studentbalances@sou.edu\" target=\"_blank\" rel=\"noopener\">studentaccounts@sou.edu<\/a> and <a href=\"tel:+15415526562\">541.552.6562<\/a> Option 2<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-e13x4-dc71f4229f5feaf5d27c170251c4ac35'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-how-do-i-order-a-transcript' data-fake-id='#how-do-i-order-a-transcript' class='toggler  av-title-above '  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='how-do-i-order-a-transcript' data-slide-speed=\"200\" data-title=\"&lt;strong&gt;How do I order a transcript?&lt;\/strong&gt;\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: &lt;strong&gt;How do I order a transcript?&lt;\/strong&gt;\" data-aria_expanded=\"Click to collapse: &lt;strong&gt;How do I order a transcript?&lt;\/strong&gt;\"><strong>How do I order a transcript?<\/strong><span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='how-do-i-order-a-transcript' aria-labelledby='toggle-how-do-i-order-a-transcript' role='region' class='toggle_wrap  av-title-above'   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>To order a SOU transcript, see the instructions located on the <a href=\"\/student-services\/records\/transcripts\/\" target=\"_blank\" rel=\"noopener\">Student Records Transcripts page<\/a>.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-v6yo-64581c96df18334262fb122ca84c602d'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-can-i-get-financial-aid-for-summer-term' data-fake-id='#can-i-get-financial-aid-for-summer-term' class='toggler  av-title-above '  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='can-i-get-financial-aid-for-summer-term' data-slide-speed=\"200\" data-title=\"&lt;strong&gt;Can I get Financial Aid for Summer term?&lt;\/strong&gt;\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: &lt;strong&gt;Can I get Financial Aid for Summer term?&lt;\/strong&gt;\" data-aria_expanded=\"Click to collapse: &lt;strong&gt;Can I get Financial Aid for Summer term?&lt;\/strong&gt;\"><strong>Can I get Financial Aid for Summer term?<\/strong><span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='can-i-get-financial-aid-for-summer-term' aria-labelledby='toggle-can-i-get-financial-aid-for-summer-term' role='region' class='toggle_wrap  av-title-above'   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>Students interested in summer financial aid must first register for summer courses AND have a completed FAFSA on file. There is NOT a separate summer financial aid application. Learn more about <a href=\"\/financial-aid\/aid-types\/summer-aid\/\" target=\"_blank\" rel=\"noopener\">summer aid here<\/a>.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-rk9q8-69f1f39dc56feaed194af73690a987cd'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-how-much-do-i-owe' data-fake-id='#how-much-do-i-owe' class='toggler  av-title-above '  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='how-much-do-i-owe' data-slide-speed=\"200\" data-title=\"&lt;strong&gt;How much do I owe?&lt;\/strong&gt;\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: &lt;strong&gt;How much do I owe?&lt;\/strong&gt;\" data-aria_expanded=\"Click to collapse: &lt;strong&gt;How much do I owe?&lt;\/strong&gt;\"><strong>How much do I owe?<\/strong><span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='how-much-do-i-owe' aria-labelledby='toggle-how-much-do-i-owe' role='region' class='toggle_wrap  av-title-above'   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>Your most current balance is viewable in\u00a0<a href=\"https:\/\/inside.sou.edu\/\" target=\"_blank\" rel=\"noopener\">InsideSOU<\/a>, in the Billing Account box &#8211; &#8220;Account balance.&#8221;<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-kfe1k-205728694a64bf904e84a7ad86aaf9b3'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-how-can-i-get-an-enrollment-verification' data-fake-id='#how-can-i-get-an-enrollment-verification' class='toggler  av-title-above '  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='how-can-i-get-an-enrollment-verification' data-slide-speed=\"200\" data-title=\"&lt;strong&gt;How can I get an enrollment verification?&lt;\/strong&gt;\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: &lt;strong&gt;How can I get an enrollment verification?&lt;\/strong&gt;\" data-aria_expanded=\"Click to collapse: &lt;strong&gt;How can I get an enrollment verification?&lt;\/strong&gt;\"><strong>How can I get an enrollment verification?<\/strong><span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='how-can-i-get-an-enrollment-verification' aria-labelledby='toggle-how-can-i-get-an-enrollment-verification' role='region' class='toggle_wrap  av-title-above'   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color '  itemprop=\"text\" ><p><span class=\"c8\">You will need to log into\u00a0<a href=\"https:\/\/inside.sou.edu\/\" target=\"_blank\" rel=\"noopener\">InsideSOU<\/a><br \/>\nScroll to Online Services<br \/>\nChoose Banner Self-Service (SISWeb)<br \/>\nClick on Student<br \/>\nGo to Student Records Folder<br \/>\nGo to Enrollment Verification Link<br \/>\nClick on the National Student Clearinghouse link for an immediate certificate<\/span><\/p>\n<p>OR<\/p>\n<p>Alternatively, you may request an in-house verification on SOU Letterhead, which takes 24 hours to process. \u00a0Follow the steps above except instead of clicking on the link for the clearinghouse, click on &#8220;Request Enrollment Verification&#8221; at the bottom.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-gf2ts-caf6def07c9f95e11b1d368448e128c7'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-when-are-fees-due' data-fake-id='#when-are-fees-due' class='toggler  av-title-above '  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='when-are-fees-due' data-slide-speed=\"200\" data-title=\"&lt;strong&gt;When are fees due?&lt;\/strong&gt;\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: &lt;strong&gt;When are fees due?&lt;\/strong&gt;\" data-aria_expanded=\"Click to collapse: &lt;strong&gt;When are fees due?&lt;\/strong&gt;\"><strong>When are fees due?<\/strong><span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='when-are-fees-due' aria-labelledby='toggle-when-are-fees-due' role='region' class='toggle_wrap  av-title-above'   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>To avoid the Continued Balance Charge of $50, please pay your account in full by the final day of the term. <a href=\"\/student-services\/dates\/\">Check the Academic Calendar for exact dates here<\/a>.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-wyv4o-ba0a6e4fdfb6bedbe827a24753969839'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-what-is-the-revolving-charge-account-plan' data-fake-id='#what-is-the-revolving-charge-account-plan' class='toggler  av-title-above '  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='what-is-the-revolving-charge-account-plan' data-slide-speed=\"200\" data-title=\"&lt;strong&gt;What is the Revolving Charge Account Plan?&lt;\/strong&gt;\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: &lt;strong&gt;What is the Revolving Charge Account Plan?&lt;\/strong&gt;\" data-aria_expanded=\"Click to collapse: &lt;strong&gt;What is the Revolving Charge Account Plan?&lt;\/strong&gt;\"><strong>What is the Revolving Charge Account Plan?<\/strong><span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='what-is-the-revolving-charge-account-plan' aria-labelledby='toggle-what-is-the-revolving-charge-account-plan' role='region' class='toggle_wrap  av-title-above'   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>If you don\u2019t pay in full by the initial term due date, SOU automatically activates the RCA.<\/p>\n<p>Space your payments! Instead of paying in full at the onset of the term, students and\/or their supporters may pay over the length of the term prior to a Continued Balance Charge being assessed.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-ox6w0-d73889333c754393876afc0fa76f1f26'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-why-do-i-have-an-academic-advising-hold-ive-already-met-with-my-advisor' data-fake-id='#why-do-i-have-an-academic-advising-hold-ive-already-met-with-my-advisor' class='toggler  av-title-above '  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='why-do-i-have-an-academic-advising-hold-ive-already-met-with-my-advisor' data-slide-speed=\"200\" data-title=\"&lt;strong&gt;Why do I have an academic advising hold, I\u2019ve already met with my advisor?&lt;\/strong&gt;\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: &lt;strong&gt;Why do I have an academic advising hold, I\u2019ve already met with my advisor?&lt;\/strong&gt;\" data-aria_expanded=\"Click to collapse: &lt;strong&gt;Why do I have an academic advising hold, I\u2019ve already met with my advisor?&lt;\/strong&gt;\"><strong>Why do I have an academic advising hold, I\u2019ve already met with my advisor?<\/strong><span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='why-do-i-have-an-academic-advising-hold-ive-already-met-with-my-advisor' aria-labelledby='toggle-why-do-i-have-an-academic-advising-hold-ive-already-met-with-my-advisor' role='region' class='toggle_wrap  av-title-above'   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>In order for your Academic Advising hold to be lifted, your advisor must put in an advising plan into your record. Please contact your major advisor or if you have not yet declared a major contact\u00a0a Student Success Coordinator at\u00a0<a href=\"mailto:advising@sou.edu\" target=\"_blank\" rel=\"noopener\">advising@sou.edu<\/a> .<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-k7148-92ea5fbc14ef32f12a312a029b2adf03'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-why-do-i-have-a-prior-balance-due-hold' data-fake-id='#why-do-i-have-a-prior-balance-due-hold' class='toggler  av-title-above '  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='why-do-i-have-a-prior-balance-due-hold' data-slide-speed=\"200\" data-title=\"&lt;strong&gt;Why do I have a prior balance due hold?&lt;\/strong&gt;\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: &lt;strong&gt;Why do I have a prior balance due hold?&lt;\/strong&gt;\" data-aria_expanded=\"Click to collapse: &lt;strong&gt;Why do I have a prior balance due hold?&lt;\/strong&gt;\"><strong>Why do I have a prior balance due hold?<\/strong><span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='why-do-i-have-a-prior-balance-due-hold' aria-labelledby='toggle-why-do-i-have-a-prior-balance-due-hold' role='region' class='toggle_wrap  av-title-above'   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>Anytime a student carries a balance over $20 from a previous term, this will prevent viewing grades in Okta app.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-clay8-687c83836b13ecd4f361291ae266e9cd'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-what-is-a-significant-balance-hold-sb-hold' data-fake-id='#what-is-a-significant-balance-hold-sb-hold' class='toggler  av-title-above '  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='what-is-a-significant-balance-hold-sb-hold' data-slide-speed=\"200\" data-title=\"&lt;strong&gt;What is a significant balance hold? SB Hold&lt;\/strong&gt;\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: &lt;strong&gt;What is a significant balance hold? SB Hold&lt;\/strong&gt;\" data-aria_expanded=\"Click to collapse: &lt;strong&gt;What is a significant balance hold? SB Hold&lt;\/strong&gt;\"><strong>What is a significant balance hold? SB Hold<\/strong><span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='what-is-a-significant-balance-hold-sb-hold' aria-labelledby='toggle-what-is-a-significant-balance-hold-sb-hold' role='region' class='toggle_wrap  av-title-above'   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>New students of the 2025-2026 Academic Year and forward: $0<\/p>\n<ul>\n<li><span class=\"heavy-man\">Support<\/span> &#8211; Student Accounts: <a href=\"mailto:studentaccounts@sou.edu\" target=\"_blank\" rel=\"noopener\">studentaccounts@sou.edu<\/a> and <a href=\"tel:+15415526562\">541.552.6562<\/a> Option 1<\/li>\n<\/ul>\n<p>New students of the 2024-2025 Academic Year: $3,000<br \/>\nNew students prior to the 2024-2025 Academic Year: $6,000<\/p>\n<ul>\n<li><span class=\"heavy-man\">Support<\/span> &#8211; Student Balances: <a href=\"mailto:studentbalances@sou.edu\" target=\"_blank\" rel=\"noopener\">studentaccounts@sou.edu<\/a> and <a href=\"tel:+15415526562\">541.552.6562<\/a> Option 2<\/li>\n<\/ul>\n<p>*Please note: Balance thresholds for re-entry students who have not been enrolled for a calendar year will be applicable to the academic year threshold of their return.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-7i7wg-aa367761f5c57748bef7144f1c9a9cbc'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-why-cant-i-register-my-balance-is-below-2500' data-fake-id='#why-cant-i-register-my-balance-is-below-2500' class='toggler  av-title-above '  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='why-cant-i-register-my-balance-is-below-2500' data-slide-speed=\"200\" data-title=\"&lt;strong&gt;Why can\u2019t I register? My balance is below $3,000\/$6,000&lt;\/strong&gt;\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: &lt;strong&gt;Why can\u2019t I register? My balance is below $3,000\/$6,000&lt;\/strong&gt;\" data-aria_expanded=\"Click to collapse: &lt;strong&gt;Why can\u2019t I register? My balance is below $3,000\/$6,000&lt;\/strong&gt;\"><strong>Why can\u2019t I register? My balance is below $3,000\/$6,000<\/strong><span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='why-cant-i-register-my-balance-is-below-2500' aria-labelledby='toggle-why-cant-i-register-my-balance-is-below-2500' role='region' class='toggle_wrap  av-title-above'   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>If you have a past due balance that is more than 6 months old, you may have an internal collections hold on your account. Your past due balance must be paid in full in order for you to be eligible to register. If you cannot pay your balance, contact Student Accounts and Balances based on your enrollment status:<\/p>\n<ul>\n<li><span class=\"heavy-man\">New Students<\/span> &#8211; Student Accounts: <a href=\"mailto:studentaccounts@sou.edu\" target=\"_blank\" rel=\"noopener\">studentaccounts@sou.edu<\/a> and <a href=\"tel:+15415526562\">541.552.6562<\/a> Option 1<\/li>\n<li><span class=\"heavy-man\">Continuing Students<\/span> &#8211; Student Balances: <a href=\"mailto:studentbalances@sou.edu\" target=\"_blank\" rel=\"noopener\">studentaccounts@sou.edu<\/a> and <a href=\"tel:+15415526562\">541.552.6562<\/a> Option 2<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/section>\n<\/div><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2d99k-3-ab02419892516b48c9dd414188bdfe0d\">\n.flex_column.av-2d99k-3-ab02419892516b48c9dd414188bdfe0d{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column 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.av-special-heading.av-l1qts-5c2530fb503e065817b8e110fa31d489 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-l1qts-5c2530fb503e065817b8e110fa31d489 .av-special-heading-tag{\nfont-size:20px;\n}\n.av-special-heading.av-l1qts-5c2530fb503e065817b8e110fa31d489 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-l1qts-5c2530fb503e065817b8e110fa31d489 .av-subheading{\nfont-size:16px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-l1qts-5c2530fb503e065817b8e110fa31d489 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-l1qts-5c2530fb503e065817b8e110fa31d489 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-l1qts-5c2530fb503e065817b8e110fa31d489 av-special-heading-h2 custom-color-heading blockquote modern-quote  avia-builder-el-12  el_before_av_one_fourth  avia-builder-el-first  av-inherit-size'><h2 class='av-special-heading-tag '  itemprop=\"headline\"  ><span class=\"heavy-man\">Student Service Resources<\/span><\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kb3b4-be7277594d8eeabf1e39a857dfab1289\">\n.flex_column.av-kb3b4-be7277594d8eeabf1e39a857dfab1289{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-kb3b4-be7277594d8eeabf1e39a857dfab1289 av_one_fourth  avia-builder-el-13  el_after_av_heading  el_before_av_one_fourth  first flex_column_div av-zero-column-padding  '     ><div  class='avia-builder-widget-area clearfix  avia-builder-el-14  avia-builder-el-no-sibling '><div id=\"nav_menu-5\" class=\"widget clearfix widget_nav_menu\"><div class=\"menu-resources-1-container\"><ul id=\"menu-resources-1\" class=\"menu\"><li id=\"menu-item-1940\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1940\"><a href=\"https:\/\/sou.edu\/student-services\/enrollment\/degrees\/degree-works\/\">DegreeWorks<\/a><\/li>\n<li id=\"menu-item-1662\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1662\"><a href=\"https:\/\/sou.edu\/student-services\/navigate\/\">Navigate<\/a><\/li>\n<li id=\"menu-item-1915\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1915\"><a href=\"https:\/\/sou.edu\/student-services\/accounts\/holds\/\">Account Holds<\/a><\/li>\n<li id=\"menu-item-384\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-384\"><a href=\"https:\/\/sou.edu\/student-services\/referral-guide\/\">Student Referral Guide<\/a><\/li>\n<li id=\"menu-item-386\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-386\"><a href=\"https:\/\/sou.edu\/student-services\/forms\/\">Forms &#038; PDF&#8217;s<\/a><\/li>\n<li id=\"menu-item-382\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-382\"><a href=\"https:\/\/sou.edu\/student-services\/faq\/\">Frequently Asked Questions<\/a><\/li>\n<li id=\"menu-item-390\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-home menu-item-390\"><a href=\"https:\/\/sou.edu\/student-services\/\">Raider Student Services Home<\/a><\/li>\n<\/ul><\/div><\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kb3b4-2-2525dcb1cc2a205d33eb9769a345c05f\">\n.flex_column.av-kb3b4-2-2525dcb1cc2a205d33eb9769a345c05f{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-kb3b4-2-2525dcb1cc2a205d33eb9769a345c05f av_one_fourth  avia-builder-el-15  el_after_av_one_fourth  el_before_av_one_half  flex_column_div av-zero-column-padding  '     ><div  class='avia-builder-widget-area clearfix  avia-builder-el-16  avia-builder-el-no-sibling '><div id=\"nav_menu-11\" class=\"widget clearfix widget_nav_menu\"><div class=\"menu-resources-2-container\"><ul id=\"menu-resources-2\" class=\"menu\"><li id=\"menu-item-604\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-604\"><a href=\"\/financial-aid\/\">Financial Aid<\/a><\/li>\n<li id=\"menu-item-656\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-656\"><a href=\"\/financial-aid\/cost-of-attendance\/\">Cost of Attendance<\/a><\/li>\n<li id=\"menu-item-599\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-599\"><a href=\"\/financial-aid\/apply-for-aid\/\">Apply for Financial Aid<\/a><\/li>\n<li id=\"menu-item-600\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-600\"><a href=\"\/financial-aid\/scholarships\/\">Scholarships<\/a><\/li>\n<li id=\"menu-item-601\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-601\"><a href=\"\/financial-aid\/aid-types\/\">Financial Aid Types<\/a><\/li>\n<li id=\"menu-item-603\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-603\"><a href=\"\/financial-aid\/veterans\/\">Veterans Benefits<\/a><\/li>\n<li id=\"menu-item-1916\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-1916\"><a href=\"\/financial-aid\/checklist\/\">Financial Aid Checklist<\/a><\/li>\n<\/ul><\/div><\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kb3b4-1-47e2f9eddf8eed511b98d17898c61a49\">\n.flex_column.av-kb3b4-1-47e2f9eddf8eed511b98d17898c61a49{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-kb3b4-1-47e2f9eddf8eed511b98d17898c61a49 av_one_half  avia-builder-el-17  el_after_av_one_fourth  avia-builder-el-last  flex_column_div av-zero-column-padding  '     ><div  class='avia-builder-widget-area clearfix  avia-builder-el-18  avia-builder-el-no-sibling '><div id=\"custom_html-3\" class=\"widget_text widget clearfix widget_custom_html\"><div class=\"textwidget custom-html-widget\"><h3 style=\"text-align: right\">Contact Raider Student Services<\/h3>\r\n<p class=\"pop-8 mossy-link dig-8\" style=\"text-align: right\"><span class=\"heavy-man\">SOU Bookstore<\/span><br \/>\r\n1250 Siskiyou Blvd.<br \/>\r\nAshland, OR 97520<br \/>\r\nPhone: <a href=\"tel:+15415526600\" target=\"_blank\" rel=\"noopener\">541.552.6600<\/a><br \/>\r\nFax: 541.552.6614<br \/>\r\nFinancial Aid &amp; Scholarships: <a href=\"mailto:finaid@sou.edu\" target=\"_blank\">finaid@sou.edu<\/a><br \/>\r\nRegistrar (Registration &amp; Records): <a href=\"mailto:registrar@sou.edu\" target=\"_blank\">registrar@sou.edu<\/a><br \/>\r\nBursar (Student Financial Accounts): <a href=\"mailto:studentaccounts@sou.edu\" target=\"_blank\">studentaccounts@sou.edu<\/a><br \/>Hours: Monday through Friday, 9 am - 4 pm<\/p>\r\n<p class=\"pop-0 mossy-link\" style=\"text-align: right\"><a href=\"\/student-services\/contact\/\">Contact Us<\/a><\/p><\/div><\/div><\/div><\/div>\n<\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":14,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-360","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.0 (Yoast SEO v26.0) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Frequently Asked Questions - SOU Raider Student Services<\/title>\n<meta name=\"description\" content=\"Find some of the many commonly asked enrollment, financial aid, registration &amp; account questions from students at Southern Oregon University.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" 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