SERVICES

The Faculty Ombuds Office will provide the following services:

offer timely support
provide confidential, neutral, informal, and independent consultation, and mediation if requested
listen respectfully and non-judgmentally
help faculty gain perspective on issues, problems, and/or concerns
clarify University governance structures and suggest appropriate referrals
help identify resources, evaluate a range of options, and discuss possible next steps
support fair process and open communication

The Faculty Ombuds Office cannot provide the following services:

advocate for individuals, departments, or divisions
receive notice of a grievance under the APSOU Collective Bargaining Agreement
receive notice of a grievance under the Bylaws of the SOU Faculty Constitution
receive notice of any other legal claim against the University brought forward by the faculty member in a confidential setting
participate in formal investigations or administrative processes
revise or rescind policies and administrative decisions
provide psychological counseling
offer legal advice
testify or gather evidence
share confidential information, unless there is imminent risk of serious harm or disclosure is otherwise required by law