Account Holds

SOU Student Account Holds

Holds are placed on student accounts for various reasons. A collection of common holds are listed below. Select the link to view information about each hold and how to resolve them. Any questions about these or other holds may be directed to the Raider Student Services office.

Registration Address Verification Hold

Code: RA
Purpose: To update contact information for students.
Prevents: Nothing

To Remove:

Go to Inside SOU
Click Student Registration and tools in the Online Services column
Under Personal Information, click “Update Addresses and Phones”
Review current address and phone numbers
Update or add addresses and phone numbers as necessary.

Revolving Charge Agreement

Code: RV
Purpose: To inform students of the terms of the SOU payment plan if they cannot afford to pay their entire tuition by the payment deadline.
Prevents: Registration

To Remove:

Go to Inside SOU
Click Banner Self-Service
Click the link “Southern Oregon Univeristy Revolving Charge Account Plan”
Go back to Banner Self-Service
Click Continue

Prior Balance Due

Code: TH
Purpose: To ensure payments on account are up to date.
Prevents: Ordering SOU transcripts, diplomas, and viewing grades/unofficial transcripts through Student SISWeb
To Remove: Pay your entire balance below $20.

Measles

Code: MH
Purpose: To ensure compliance with Oregon law requiring students born on or after January 1, 1957 and taking at least 9 credits must show proof of immunity to rubeola (hard measles.)
Prevents: Registration

To Remove:

Go to https://myhealth.sou.edu/
Login using your SOU username and password
Click on Forms
Complete Measles form

Internal Collections

Code: IH
Purpose: To ensure balances on accounts are not 6 months overdue.
Prevents: Registration, graduation, enrollment verification, ordering SOU transcripts and viewing grades/unofficial transcripts through Student SISWeb
To Remove: Pay balances that are over 6 months overdue, or, set up a payment plan with our Collections Department (studentbalances@sou.edu or 541.552.6562)

Significant Balance

Code: SB
Purpose: To ensure accounts are below a minimum amount owed from previous terms.
Prevents: Registration
To Remove: Pay total balance below $7,000 if you are a non-FAFSA/ORSAA recipient, or below $12,000 if you are a FAFSA/ORSAA recipient. Call or, set up a payment plan with our Student Balances Department (studentbalances@sou.edu or 541.552.6562)

Academic Advising

Code: AA
Purpose: To ensure students are meeting with their advisors and progressing toward graduation.
Prevents: Registration
To Remove: Make an appointment to meet with your Success Coordinator or Major Advisor. Only advisors can update advising plans and remove advising holds.

New Student Advising

Code: Av
Purpose: To ensure new students are meeting with a Student Success Coordinator to begin developing a plan towards graduation.
Prevents: Registration
To Remove: Meet with a Student Success Coordinator through Academic Advising.

Account Holds

SOU Student Account Holds

Section Contents: Student Accounts

Student Service Resources

Contact Raider Student Services