SOU Student Referral Guide & Resources
The purpose of the Student Referral Guide is to provide an easy to access, and easy to understand source, that all individuals associated with Southern Oregon University can refer to such that students can be directed to the correct source to receive help or advisement.
To use this webpage, find the issue that the student is struggling with and refer the student to the people, or departments provided. If you are unsure about who you should direct a student to or do not find the appropriate section in this guide you should submit an SOU Cares note.
If you have questions, suggestions, or comments please send an email to williaml2@sou.edu .
Campus Resources
Academic Performance
General Advising
Refer to: Student Success Coordinator
Phone: See website
Location: See website
Email: advising@sou.edu
Website: inside.sou.edu/advising/contact.html
For more academic support, visit DOS page: dos.sou.edu/sou-cares/academic-support
Other concerns? Submit an SOU Cares note.
Specific Advising
Refer to: Faculty Advisor
Phone: Varies
Location: Varies
Email: Varies
Other concerns? Submit an SOU Cares note.
Admissions & Transfer Questions
Athletic Questions or Concerns
Refer to: Athletics
Phone: 541.552.2772
Location: Student Recreation Center
Email: souathletics@sou.edu
Campus Public Safety Questions
Refer to: Campus Public Safety
Phone: 541.552.6258
Location: Campus Public Safety
Email: campuspublicsafety@sou.edu
Career Counseling Questions or Concerns
Refer to: Career Connections
Phone: 541.552.6131
Location: SU 312
Email: brooksm@sou.edu
Website: Office of Career Connections
Child Care Questions or Concerns
Child abuse, or neglect
Refer to: Oregon Child Abuse Hotline
Phone: 1.855.503.7233
You are legally required to report child abuse or neglect.
Club or Student Organization Questions
Refer to: Student Activities Center
Phone: 541.552.8346
Location: SU 312
Email: haywoodj@sou.edu
Website: SOU Student Clubs & Organizations
Computer Use or Computer Labs
Students can use computer labs at any RCC campus, at SOU, and Klamath Community College
Conduct Concern
Refer to: Community Standards, Office of the Dean of Students
Phone: 541.552.6221
Location: SU 321
Email: sou-conduct@sou.edu or dos@sou.edu
Other concerns? Submit an SOU Cares note.
Conflict Resolution
Refer to: Community Standards or the Dean of Students
Email: dos@sou.edu or student-conduct@sou.edu
Refer to: Student Ombuds
Email: student.ombuds@sou.edu
COVID-19 Resources
Refer to: Student Health and Wellness Center
Phone: 541.552.6136
Location: Student Health and Wellness Center
Email: SHWCfeedback@sou.edu
Other concerns? Submit an SOU Cares note.
DegreeWorks Questions
Section: DegreeWorks
Disability Disclosure, Interested in Accommodations, or has a Disability/Accommodation Question
Refer to: Disability Resources
Phone: 541.552.6213 option 2
Location: SU 134
Email: dr@sou.edu
Other concerns? Submit an SOU Cares note.
Financial Aid Concern
Refer to: Raider Student Services
Phone: 541.552.6600
Location: CS East
Email: finaid@sou.edu
Website: SOU Financial Aid
For other financial concerns or assistance getting access to Basic Needs:
Refer to: Basic Needs Resources
Other concerns? Submit an SOU Cares note.
Fire Relief Resources
Refer to: Office of the Dean of Students
Phone: 541.552.6221
Location: SU 321
Email: dos@sou.edu
Other concerns? Submit an SOU Cares note.
Food Insecurity
Refer to: SOU Food Pantry
Phone: 541.552.8328
Location: SU 312
Email: foodpantry@sou.edu
Refer to: Raiders Helping Raiders
Phone: 541.552.6371
Website: Apply for Raiders Helping Raiders
For Additional Resources, refer to: Basic Needs Resources: Food
Other concerns? Submit an SOU Cares note.
Gender Identity & Sexuality Resources, Questions, or Concerns
Refer to: Gender & Sexuality Justice area of Social Justice & Equity Center
Phone: 541.552.6488
Location: SU 308
Email: gsj@sou.edu
Health Concerns
Refer to: Student Health and Wellness Center
Phone: 541.552.6136
Location: Student Health and Wellness Center
Email: SHWCfeedback@sou.edu
Other concerns? Submit an SOU Cares note.
Higher Education Center Questions or Concerns
Refer to: https://inside.sou.edu/medford/index.html
Location: Higher Education Center (101 S Bartlett St, Medford, OR 97501)
Computer Lab Options:
Various Campus Locations
HEC 108A (Monday thru Friday – 7 am to 10 pm; Saturday, 8 am to 4 pm)
Housing Concern
Refer to: University Housing
Phone: 541.552.6371
Location: Greensprings Hall
Email: housing@sou.edu
Other concerns? Submit an SOU Cares note.
Library Assistance or Questions
Research Help/Ask-a-Librarian
Refer to: Hannon Library Research Desk
Phone: 541.552.6442
Location: Hannon Library
Math Placement Questions
Location: See website, options for on-campus, off-campus and online available
Email: mathplacement@sou.edu
Website: Math Placement
Mental Health Concern
If this is an immediate emergency, call 911
For after hours support, contact Jackson County Mental Health Crisis Line: 541-774-8201
Want to schedule an appointment with a mental health counselor?
Refer to: Student Health and Wellness Center
Phone: 541.552.6136
Email: SHWCfeedback@sou.edu
Mental health impacting your academic life? Submit an SOU Cares note.
Refer to: Office of the Dean of Students
Phone: 541.552.6221
Location: SU 321
Email: dos@sou.edu
Other concerns? Submit an SOU Cares note.
Navigate Questions or Concerns
New Student Programs
Refer to: Student Life
Phone: 541.552.7277
Location: SU 312
Email: lauj@sou.edu
Website: New Student Programs
Parking Questions or Concerns
Refer to: SOU Parking Services
Phone: 541.552.7275
Location: SU 321
Email: parking@sou.edu
Other concerns? Submit an SOU Cares note.
Racial Justice Resources, Questions, or Concerns
Refer to: Racial Justice area of Social Justice & Equity Center
Phone: 541.552.8791
Location: SU 308
Email: racialjustice@sou.edu
Registration Concerns (Add/Drop Classes)
Remote Resources
Refer to: Office of the Dean of Students
Phone: 541.552.6221
Location: SU 321
Email: dos@sou.edu
Other concerns? Submit an SOU Cares note.
Research Questions
Navigate Questions or ConcernsResearch Help/Ask-a-Librarian
Refer to: Hannon Library Research Desk
Phone: 541.552.6442
Location: Hannon Library
Website: Ask-a-Librarian
Returning Student Questions
Sexual Assault, Domestic Violence, Stalking, Intimate Partner Violence, Sexual Harassment, Bias or Discrimination Concern
Refer to: Office of Equity Grievance
Phone: 541.552.7079
Location: SU 321
Email: fleischea@sou.edu
Other notes: Submit an Equal Opportunity, Harassment, and Sexual Misconduct Form
Sports Clubs, Intramurals, Recreation, and Outdoor Programs Questions or Concerns
Refer to: Student Recreation Center
Phone: 541.552.7233
Location: Student Recreation Center
Email: batesm4@sou.edu
Student Employment Concern or Question
Refer to: SOU Human Resources (Information for Students, Information for Supervisors)
Phone: 541.552.8553
Location: CH 159
Email: hrs@sou.edu
Substance Abuse Concerns
If this is an emergency, please call 911
Want to schedule an appointment with a mental health counselor?
Refer to: Student Health and Wellness Center
Phone: 541.552.6136
Email: SHWCfeedback@sou.edu
Refer to: Office of the Dean of Students
Phone: 541.552.6221
Location: SU 321
Email: dos@sou.edu
Other concerns? Submit an SOU Cares note.
Success at Southern/TRIO Questions or Concerns
Refer to: Success at Southern/TRIO
Phone: 541.552.6062
Location: SU 125C (in front of the SOU Diversions Room)
Email: success@sou.edu
Website: Success at Southern/TRIO
Sustainability & Basic Needs Resources, Questions, or Concerns
Refer to: Student Sustainability Center
Phone: 541.552.6454
Location: SU 310
Email: sustainability@sou.edu
Technology Concerns
Transportation & Bus Passes Questions or Concerns
Bus Passes
Refer to: Raider Student Services
Phone: 541.552.6600
Location: CS East
Email: studentservices@sou.edu
Other Transportation questions or concerns
Refer to: Student Sustainability Center
Phone: 541.552.6454
Location: SU 310
Email: smedstadj@sou.edu
Tutoring Questions, Concerns, or Assistance
Math, Science, and Writing Tutoring
Refer to: Tutoring Center
Phone: 541.552.6442
Location: Hannon Library
Email: tutoring@sou.edu
For departmental tutoring please refer to the specific department.
Veteran and Military Family Member Questions or Concerns
Withdrawal Resources, Questions, or Concerns
Refer to: Raider Student Services
Phone: 541.552.6600
Location: CS East
Email: registrar@sou.edu
Use the Withdrawal Form if your desire is to withdraw from all of your courses. You are still able to drop courses on your own but you will need to complete this form in order to drop ALL your courses (or your final course).
Women’s Resources, Questions, or Concerns
Refer to: Gender & Sexuality Justice area of Social Justice & Equity Center
Phone: 541.552.6488
Location: SU 308
Email: gsj@sou.edu