Raider ID – Your digital ID card for Southern Oregon University
A convenient ID card that you’ll be able to use through your phone any time you need it! Available to all current and/or incoming students, staff, and faculty at Southern Oregon University.
Raider ID can be used across campus for:
- Dining Hall (with a meal plan)
- Bookstore (with authorized financial aid)
- Library
- Campus Rec Center
- Student and Athletic Events
Getting Started
Minimal setup is required to use your Raider ID. An approved photo is required, and you must be a current and/or incoming student, or a current member of the Southern Oregon University faculty or staff.
Once you have access to your SOU email address:
- Email your photo to idphoto@sou.edu using your SOU email address.
- Photos can be in .jpeg, .jpg, .png, .bmp, or .webp format.
- Photos must clearly show the front of your face (no sunglasses, facewear, or photo editing software that hides all or part of your face) (Unless for religious or medical reasons).
- Photos should be in color and in a well-lit spot where your face is clear and free of deep shadows or lens glare.
- Photos should not be in a busy background. Stand in front of a plain, solid backdrop if possible and face forward toward the camera.
- Photos must be of only your face. No group photo submissions or pets included in the submitted photo.
- Once your Raider ID card is ready, you’ll receive an email to your SOU email address titled “Claim your Raider ID” with the links to add your Raider ID to your phone through either your Apple or Google Wallet app. Please use your phone when completing this step.
You also have the option to upload your photo for your Raider ID through our Online Submission Form. Submitting the photo through the online form would be the same as sending the photo to idphoto@sou.edu.
The “Claim your Raider ID” email will only be active for 7-days. If you need a new email sent to you after this time has passed, you can fill out this Raider ID Request form to have a new link sent to you.
Frequently Asked Questions
Do I have to create a Raider ID?
All students, staff, and faculty should have their Raider ID setup and available when needed or requested. Students with a meal plan are required to show their Raider ID when using Hawk Dining.
How long does it take to receive the digital Raider ID?
Processing can take 1-3 business days after the photo is submitted. Students, staff, and faculty will be notified via their SOU email once the process is complete or if any additional information is required.
Where can I get a physical card?
For students that are unable to use their Apple or Google Wallet apps for the Raider ID, a physical card option is available through Raider Student Services. After submitting your photo to idphoto@sou.edu and receiving the email to add your card to your phone’s wallet app, please contact Raider Student Services at studentservices@sou.edu for next steps.
Is my information secure?
Yes. Apple Wallet and Google Wallet naturally have built in protections and encryption processes that protect your personal information. The information stored on your Raider ID barcode is only your student or staff ID number. No other information is stored in the barcode.
How can I update my photo for my ID?
You can update your photo by submitting a new photo to idphoto@sou.edu or through the photo submission form. Once the new photo is processed, your Raider ID will automatically update.
Can I use a selfie?
Yes, as long as your face is clearly visible and follows the above lighting and background guidelines under the Getting Started section.
I got a new phone.
Your Raider ID information is on your Apple or Google account’s wallet app. Your Raider ID should be ready to go as soon as you set up your wallet on your new phone.
When I try to access the Request my Raider ID form it says I don’t have access?
If you are signed into your personal Google account in your web browser, you will need to visit the form in a private or incognito window or sign into your Google account using an alternative web browser. The form is only accessible via your SOU account and email.