Navigate Student
Navigate Student is an app which students can use to set-up meetings with advisors, set-up study groups, and find information on all on-campus resources.
Navigate Student helps you:
- Stay connected by creating study groups
- Explore careers that fit with goals
- Easily create virtual appointments with advisors, professors, and staff members
- Stay alert about registration holds
Download the Navigate Student App
Need Help with the App?
The SOU EAB Navigate team is standing by to help with any issues you may be having. If you need help send an email to navigateadmin@sou.edu and a professional staff member will help you as soon as possible.
Use the Faculty & Staff Navigate Website
The SOU Navigate website for faculty and staff can be found in the Online Services section of InsideSOU or by clicking here. Users will be required to sign-in using their SOU credentials.
If you’re an advisor, professor, or staff member and you need help right away, click on the “?” icon in the top right corner of Navigate to search and find helpful instructions to overcome most issues.
Student Resources
Appointment Center
In the Appointment Center, you will be able to view upcoming appointments, request appointments with advisors and staff on campus.
Study Buddies
In the Study Buddies section of the app, you can opt in to reach out to other students who would like to study with you for any course that you are taking. By opting in, other students in your class will be able to see your email address and reach out to you via email.
Resources
In the Resource section of the app, you can view a list of key people, places, offices, and resources associated with SOU. You can find direct links to SOU Cares, Parking Services, sign-ups for University Housing, housing maintenance requests, IT help tickets, view all campus events, and the Student Referral Guide.
Be sure to check out the Quick Links section in the Resource section of the Navigate Student app!
To Do’s & Events
In the To Do’s section of the app, you can view upcoming tasks and important dates. Each To Do and Event has been carefully crafted by the EAB Navigate team to provide you with the best SOU experience. You can also create your own reminders in this section.
Holds Center
In the Holds Center, you will see any holds on your student account which impact registration or impact your student experience. Along with each hold in the Navigate Student app there are instructions on how to remove the hold.
Class Schedule
In the Class Schedule section, you can view the classes that you are currently registered for, in a list or in a schedule view.
My Major
In the My Major section you can answer a couple of questions to see what majors at SOU would interest you as well as the possible salary range and hiring demand.
Settings
In Settings, you can view your student ID and SOU email. You can also re-take the intake survey by updating your preferences, and adjust your notification settings. The EAB Navigate team suggests that you turn on app notifications.
Faculty & Staff Resources
Training Modules
If you would like individual training or would like to train your department please send an email to navigateadmin@sou.edu .
Training Material
- Basic Navigate Usage Step-by-Step Slides
- EAB Navigate Quick Start Guide
- EAB Navigate Advising Suggestions
- EAB Navigate Advanced Search Cheat Sheet
- Calendar Sync
- Creating a Student List
- Input EAB Navigate Availability
- Creating an EAB Navigate Appointment Campaign
- Managing an EAB Navigate Campaign
- Understanding a Student Information Page
- Operating the Appointment Center
- What notes go where
Common Advanced Search Templates and Tips
To find all the students who are currently assigned to you.
- Go to Advanced Search then go to the Assigned To search area.
- Select the relationship you have with the students you want to search. More often than not, you will select your advisor type.
- Type your name in the staff search function.
- Click Search at the bottom of the page.
To find all the students who are currently assigned to you but haven’t registered for the next term.
- Go to Advanced Search then go to the Enrollment History search area.
- Click on the “+” icon.
- Input the current term into the Enrollment Terms (In All of these) search function.
- Input the next term into the Enrollment Terms (In None of these) search function.
- Go to the Assigned To search area.
- Select the relationship you have with the students you want to search. More often than not, you will select your advisor type.
- Type your name in the staff section.
- Click search at the bottom of the page.
To find all the students who are currently assigned to you, and have certain holds on their student account.
- Go to Advanced Search then click on the Student Information search area.
- Find the hold(s) you are wanting to search for in the Category (In Any of these) search function.
- Go to the Assigned To search area.
- Select the relationship you have with the students you want to search. More often than not, you will select your advisor type.
- Type your name in the staff section.
- Click Search at the bottom of the page.
To find all the students in a particular course.
- Go to Advanced Search then go to the Course Data search area.
- Input the term you want to start your search with in the From Term search function.
- Input the term you want to end your search with in the To Term search function.
- Type the course you want to search in the Course search area.
- Course format example for searching: ART-199
- Select the section of the course in the Section search area.
- Select the student status in the Status search area.
- Click Search at the bottom of the page.
Advanced Search Tips
-
- When you use In Any of these you are asking Navigate to use an OR function
- Example: If you input Fall 2019, Winter 2020, and Spring 2018 terms in the Enrollment Terms (In Any these) search function then search. You will be searching for all the students who were enrolled in Fall 2019, or Winter 2020, or Spring 2018. The results of the search will encompass all students enrolled in Fall 2019, Winter 2020, and Spring 2018.
- When you use In All of these you are asking Navigate to use an AND function
- Example: If you input Fall 2019, Winter 2020, and Spring 2018 terms in the Enrollment Terms (In All of these) search function then search. You will be searching for all the students enrolled in Fall 2019, and Winter 2020, and Spring 2018. The results of the search will encompass all students who have been enrolled in Fall 2019, and Winter 2020, and Spring 2018. Meaning that a student who was registered in Fall 2019, but not Spring 2018 would not show up in the resulting search.
- You can save any search after making your search then scrolling to the top of the page and clicking on Save to input the name of your saved search. You can recall any of your saved searches by clicking on the drop down arrow next to Saved Searches on the Advanced Search page.
- List of all Navigate Categories. You can find various ready made student populations using the Category search filter, located within the Student Information search area. Just enter a few characters of the Category you’re attempting to find.
- Academic Standing
- Accelerated Baccalaureate
- Applied for Graduation
- Balance Due Greater Than 0
- Bridge Student
- Confidentiality (Confidentiality Hold)
- Financial Aid Standing
- Graduated
- Account Holds
- Honors College
- Jack/Jo Students
- Minors
- ROTC Students
- Student Athletes by Sport
- Study Abroad Students
- UCAM Students
- Veterans
- When you use In Any of these you are asking Navigate to use an OR function
Tour of the Student App
While students are able to download the app and use it, faculty and staff, are able to download the app but are unable to use it. That said, we have made a video that tours the student app. Please feel free to watch it and get a good understanding of the student app.
Syllabus Statement
To promote the student use of the EAB Navigate app, and to support our campus, the EAB Navigate team requests that you place the below statement in your class syllabus.
Stay connected to campus, schedule an appointment with faculty or staff, and to make the most of your SOU experience download the Navigate Student app in the App Store or Google Play. You can also find the Navigate Student app by using the QR code below!
Frequently Asked Questions
Q: My Navigate Campaign isn’t working?
A: Check to make sure that the service, and location of your Campaign match your Navigate availability. You can view the location and service of your Navigate Campaign by clicking into your Campaign and looking in the Campaign Information area located on the right hand side. If your availability does not match your Campaign, set up an additional availability that matches your Campaign and go through slides 51-55 in the Basic Navigate Usage Step-by-Step Slides. If your availability does match, check your Google Calendar for any events that occur within the date and time of your Campaign. Google Calendar events that are listed as busy will prevent students from making appointments. If you are still having problems please email navigateadmin@sou.edu.
Q: The students listed in the My Assigned Students area are inaccurate.
A: Navigate receives information from Banner, so if the students listed are inaccurate, connect with whoever makes advisee assignments for your Division/Program to make any needed changes.
Q: When will faculty advisors be trained on Navigate?
A: You can train yourself by reviewing the Navigate Quick Start Guide or the Basic Navigate Usage Step-by-Step Slides. You can also contact navigateadmin@sou.edu for training.
Q: What should someone do if I experience a problem with Navigate?
A: Send a detailed email and/or screenshot of the problem to navigateadmin@sou.edu . You can also click on the help icon in the upper right-hand corner on any Navigate webpage.
Q: Can students see the notes advisors write?
A: Only if you click a box allowing a student to view the note.
Q: Is Navigate connected to Degree Works?
A: Unfortunately, Degree Works is not connected to Navigate yet, but we are working hard to make it happen.
Q: Where should advisors put notes related to students?
A: Please refer to the “Documenting Advising Notes: What note goes where?” document.
Q: What can we all do to support Navigate across campus?
A: …Finally, in every interaction you have with a student suggest that they download the Navigate Student app.
Q: What if someone forgets how to use Navigate?
A: Review theNavigate Quick Start Guide or the Basic Navigate Usage Step-by-Step Slides to re-familiarize yourself. You can also email navigateadmin@sou.edu for help.
Q: Why can’t a faculty member remove an advising hold directly in Navigate?
A: Navigate pulls information from Banner, but Navigate doesn’t push information to Banner which poses a security issue. However, there are links to Banner, DegreeWorks, and SOU Cares on every student profile.
Q: Can a non-student see what’s available in the Navigate Student app?
A: Unfortunately, non-students do not have access to the app. However, a demonstration video is available in the Faculty & Staff Resources section, under the Tour of the App drop-down.
Q: How will advisors be able to use Navigate?
A: There is a desktop website that advisors will have access to, that can be found in the Online Services section of InsideSOU.